What do I do if my item is lost in transit or it arrives damaged?

In the rare event that you receive something damaged, it is REQUIRED that you: -Contact me within 72 hrs of delivery -Photograph ALL packaging materials & boxes as well as damage to the item. -Hold on to everything! -You may be required to sign an affidavit of damages. -Claim will be DENIED if these requirements are not met. -Insurance may only cover the cost for repairs (estimates will be required) OR full cost if deemed not repairable. -I will file & handle the insurance claim from there - If the item never arrives, contact me and I will file a trace. There is typically a 20 day waiting period before a "Lost" claim will be paid. - My liability ends when package is marked DELIVERED by the carrier (and a signature was not requested).

Can I expect that my purchase will be insured for loss in transit or damage in shipping?

Yes! Every purchase will be insured for damage or loss in TRANSIT. - My liability ends when package is marked DELIVERED by the carrier. - You may request a "Signature at Delivery" for an extra fee. Message me BEFORE purchase to request this service. *In the rare event that you receive something damaged, it is REQUIRED that you: -Contact me within 72 hrs of delivery -Photograph ALL packaging materials & boxes as well as damage to the item. -Hold on to everything! -You may be required to sign an affidavit of damages. -Claim will be DENIED if these requirements are not met. -Insurance may only cover the cost for repairs (estimates will be required) OR full cost if deemed not repairable. -I will file & handle the insurance claim from there

I live in Southern California and would prefer to pick up my purchase. Do you offer that option?

Yes! I don't have a physical store but would be happy to make arrangements for you to pick up your item. I always love to meet fellow vintage admirers and collectors! -Please contact me BEFORE purchase to make p/u arrangements AND so I can edit the listing to reflect "Free Shipping". -I am located in Calimesa, Ca 92320 which is between Redlands and Beaumont, just off the 10 Freeway. -Make a day of it and plan a visit to beautiful Oak Glen which is very close to me. You won't be disappointed!

I am considering an item in your shop but need a little extra time to pay, do you offer a layaway plan?

Sorry, but layaway is no longer available in my shop. This selling platform has made it impossible to offer this option currently. Etsy does now offer "KLARNA" which allows you to make payments. I may agree to "hold" an item for a short period on select items. Feel free to message me!

Do you ship to Hawaii, Alaska, Puerto Rico, VI, APO’s or PO Boxes?

As a rule YES! But since some of my items have to ship FedEx there may be additional shipping fees to your location. - Please send me a message and include your address and I will be happy to research the least expensive shipping option for YOUR location BEFORE you purchase the item.

Do you use recycled packing boxes whenever possible?

YES! When I have just the right size on hand, otherwise I use new. - I always use new, clean (usually pink static free) packing peanuts. It may seem excessive at times, but I use enough to make sure the item is secure enough to endure the roughest handling! - Any “pack and ship” mail center would gladly accept these clean packaging peanuts to re-use!

I'm considering purchasing more than one item in your shop, do you offer combined shipping?

Yes! In many cases, you can save a considerable amount in shipping expenses when combining multiple items. Feel free to message me with your city and zip code and I will research it for you. I will typically respond right away!

You do not offer RETURNS. Are there any exceptions?

Due to the fragility and the high cost of shipping & packaging my particular type of vintage and handmade products, I cannot offer returns except in only extreme situations. In the rare case that I agree to a return, the buyer will be responsible for the shipping cost of returning it to me AND agree to pay for the initial shipping costs that I paid to send it to you, even if it was a "free shipping" item. The amount I paid will be deducted from the refund amount when I receive it back. The item must be received back to me in the exact condition as I sent it in otherwise no refund will be issued. It is important that you pay for insurance to cover loss or damages for the return shipment. If this occurs, you are responsible to the file claim

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Antique Style Baroque Candlestick Holder or Plant Pedestal featuring Figural Faces and Ornate Details,

Name: Antique Style Baroque Candlestick Holder or Plant Pedestal featuring Figural Faces and Ornate Details,
Brand: NewLife4OldTreasures
SKU: 4478419284
Price: 381.94 SEK
Availability: InStock
Rating: 4.9 (1142 reviews)

NewLife4OldTreasures

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I korthet

Handplockad av NewLife4OldTreasures
Vintage från innan 2007
Material: Harts
Höjd: 15 tum

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Antique Style Baroque Candlestick Holder or Unique Plant Pedestal
Features:
- Several figural Faces on the base and halfway up the column
- Ornate Floral Details
- Made of a durable resin type material that looks like bronze metal
- Bronze finish
- Faux verdigris patina
- Metal wax catcher with spike

15” tall x 5” base x 3 1/2” diameter top
Weighs 3 lbs
*******
PLEASE READ THE FOLLOWING BEFORE YOU PURCHASE:

*In the rare event that your item arrives damaged, you must contact me within 72 hrs AND hold onto ALL packaging materials and boxes.

🙋‍♀️ By purchasing this item you are AGREEING to the TERMS in my shop regarding:
- Items damaged or lost in shipment
- Returns
Click on this link to my shop ↓ then click “ABOUT” - scroll all the way down to my FAQs:
https://newlife4oldtreasures.etsy.com

📌FREE LOCAL PICK-UP is welcome in Calimesa, Ca 92320, between Redlands and Beaumont just off Interstate 10, about 30 minutes west of Palm Springs.
- Please make pick-up arrangements BEFORE purchase

THANK YOU for viewing!