24-carat gold-plated bookmark representing the Eiffel Tower, a monument and tourist venue built for the 1889 Paris World's Fair.
Length: 5.4 cm
Width: 4 cm
ABOUT DELIVERY (TO READ)
Each estimate of the delivery time is to be taken into account from the moment the package was shipped, and not from the moment the order was made. It is also necessary to consider the fact that there are periods when the postal services are more overloaded, which can create unexpected delays especially abroad (e.g. end-of-year celebrations, Christmas). The state of the COVID-19 pandemic in your country and harsh weather conditions can also create delays in the delivery of orders made abroad. In addition, the passage through customs of packages can sometimes lengthen the delivery time. We are not responsible for these delays and we always hope that your orders arrive as quickly as possible, but it is still important that you are aware of these eventualities.
Regardless of the method of sending, you must be present at the time of delivery because each package is delivered against a signature.
By registered letter with acknowledgment of receipt:
France: 2 to 4 days, 1 week maximum
European Union: a few days, no more than 2-3 weeks
Outside the European Union: 2 to 4 weeks
By Colissimo:
France: Between 24h and 48h
European Union: 3 to 4 days
Outside the European Union: 5 to 9 days
If there are any customs fees to be paid at the time of delivery, they are entirely the responsibility of the buyer (which is indicated by Etsy). We do not accept returns or refunds if you refuse to pay them.
If your tracking hasn't been updated in a week or you still haven't received your order after a month, contact us! We will do our best to resolve the issue, immediately filing a claim with La Poste to determine what happened to your package. La Poste's response time is very variable however, but we will keep you informed as soon as we have new information about the status of your order.
In the case of a damaged item, contact us directly on Etsy or by email (kinyshop@outlook.com) attaching photos of the package and the product so that we can determine together a solution.