Do you accept returns, exchanges or alterations after delivery?

Due to the custom nature of the item we do not accept returns, exchanges or requests for alterations after delivery. We ask that you communicate any specific requests through our message conversation during the order process. We only know about a preference or request if you specify it in your message. We will always do our best to accommodate your requests!

Do you send photos before you ship items?

Due to the high volume of orders that we create and ship every day we are unable to send photos or create mock-ups before production and shipment of every product. We do try and send proofs on personalized products. Those messages are sent through Etsy Messenger. If we don't get a reply from the buyer within 12-24 hours, we go ahead and process the item.

How do I make sure you match my color theme exactly?

The best way to make sure that your colors are matched as closely as possible is to send a) photos or b) links to items or colors that you're trying to match. You can send photo attachments or insert links in our message conversation both before and after you place an order.

Do you offer refunds under any circumstances?

There are no refunds since every item is custom. If an item breaks in shipment we have insured its value up to $100 and you can submit the claim to USPS online to have that insurance amount sent to you as a check in the mail. If you would like more than $100 of insurance please let us know at the time of purchase. Note that when submitting an insurance claim **You MUST have photos of the item and the box/packaging and you must retain the box/packaging to take to the post office if proof of damage is required. Shipping insurance MAY also require that the customer take the damaged item to a waste yard for disposal and obtain proof of disposal. **Note that any damage must be reported to our shop within 48 hours of the package arriving.

What if my package is delayed/lost in transit or stolen? My order did not reach me on time. Can I return it?

The White Barn Studio1 is not liable for packages that are delayed in transit, lost by the shipping carrier, or stolen-- all circumstances which are beyond our control. Once we hand your item over to the shipping carrier it is their responsibility to deliver the item-- please contact the shipping carrier directly regarding delays or lost packages. If you suspect mail theft you can obtain the GPS coordinates of the last scan point from the shipping carrier and file a mail theft report with your local police department. My order did not reach me on time. Can I return it? Sometimes there are delays in transit times across all of our shipping carriers, and these will increase in the holiday season. We cannot guarantee that a shipment will

If a sale starts after I place my order will you refund the difference?

The price paid is the price of the item at the time of your order. For example, if the item is in a 10% off sale a week after you order we do not go back and refund all previous customers that 10% off amount.

What if my item is returned to the sender/seller after it's shipped?

If a customer's order is returned to the sender/seller for ANY reason the customer is responsible for paying for re-shipment.

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NowPrice:NZ$103.17

Original Price: NZ$171.95

40% off

•

Sale ends in 13:14:32

* Seller GST included (where applicable). Additional GST may be applied by Etsy at checkout

Tortoise Shell Print Mahjong Mat Elegant Mahj Decor Scalloped Edge Designer Mat Noise Reduction Table Protection Unique Mahjong Gift Idea

Name: Tortoise Shell Print Mahjong Mat Elegant Mahj Decor Scalloped Edge Designer Mat Noise Reduction Table Protection Unique Mahjong Gift Idea
Brand: TheWhiteBarnStudio1
SKU: 4501700179
Price: 103.17 NZD
Availability: InStock
Rating: 5.0 (1 reviews)

TheWhiteBarnStudio1

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Highlights

This tortoise shell print mahjong mat features an elegant scalloped edge design that adds a sophisticated touch to your mahjong table while providing noise reduction and table protection during every game. Perfect for stylish game nights, this designer mahjong mat makes a unique gift for mahjong lovers who appreciate chic mahj decor and high-end game accessories.

PLEASE READ
📦Good things take time. Mahjong mats have a longer processing time, printing time and shipping time. My mats currently take 3-4 weeks to deliver. No rush shipping is available at this time.

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🌷DETAILS
Standard size mat: 31.5"x31.5", 0.1in/2mm thickness
- Mats are printed via sublimation digital printing technology. Colors are vibrant. White is printed slightly off white not pure white.
- Crafted for smooth tile movement and easy cleanup, it’s as practical as it is pretty.
- Not neoprene. The mats are made durable, non-slip material to keep tiles in place during play. The surface is smooth and soft and suede-like, reducing noise and protecting your table.
- This listing includes one Mahjong mat and one black storage bag

🌹CARE INSTRUCTIONS
Wipe clean with a damp cloth. Do not machine wash or expose to direct sunlight for extended periods. Allow your mat to dry completely before storing.

🪷FEEDBACK
• We appreciate and value your feedback on Etsy because it helps us develop our small business!
• Our goal is to provide excellent service and excellent products. If you have any questions or need assistance during your order process, or after, please reach out. We are happy to assist you at any time.

🌻Find us on social media for sneak peeks, new items, VIP discounts and shout outs to our customers.
Facebook: https://,.facebook.com/groups/986648192376406/
Instagram: https://www.instagram.com/whitebarnstudio1/6y

Visit our store for other designs: https://thewhitebarnstudio1.etsy.com

*I do use some AI in my production, including but not limited to AI mockup photos, some patterns and descriptions. All AI prompts are my own.

Dispatches within 2–4 weeks
Returns & exchanges not accepted
Sent from: China

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Tanya

Owner of TheWhiteBarnStudio1

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Reviews for this item

5.0

(1 reviews)

5.0 Item quality

5.0 Delivery

100% Buyers recommend

5 This item

Amelia 04 Jul, 2026

I absolutely love my new mat! It goes perfectly with so many sets of tiles!

Amelia 04 Jul, 2026

Response from Tanya

I love it, Amelia!!! I am so glad you like it! love those tiles! I appreciate you so much!!

Photos from reviews

Tanya

TheWhiteBarnStudio1 ·

China

4.9

3.4k sales

3 years on Etsy

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Typically responds within a few hours

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Rave reviews Average review rating is 4.8 or higher.

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Disclaimer: As with all children's products, adult supervision is required. Products that contain small parts may pose a choking hazard and should not be used by children under 3. Sellers are responsible for following applicable laws and regulations, including posting items with accurate labelling and warnings. Etsy assumes no responsibility for the accuracy, labelling, or content of sellers' listings and products. Always read labels, warnings, directions and other information provided with the product before using it. If you have any questions, message the seller. See Etsy's Terms of Use for more information.

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Listed on 10 Jul, 2026

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Tortoise Shell Print Mahjong Mat Elegant Mahj Decor Scalloped Edge Designer Mat Noise Reduction Table Protection Unique Mahjong Gift Idea

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