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Withdrawal Policy

Right of Withdrawal

Consumers have the right to withdraw from this contract within fourteen (14) days without giving any reason.

The withdrawal period shall be fourteen days from the day:
• on which you, or a third party other than the carrier and indicated by you, have taken possession of the goods.

To exercise your right of withdrawal, you must inform me:

Karin Subko
Pfennigsmoorweg 28
30826 Garbsen
Germany
Email: Subko.designs@protonmail.com

by means of a clear statement (e.g., by email or postal mail) of your decision to withdraw from this contract.

You may use the attached model withdrawal form, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

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Effects of Withdrawal

If you withdraw from this contract, I shall reimburse to you all payments received from you, including the costs of delivery (except for supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by me), without undue delay and at the latest within fourteen days from the day on which I am informed about your decision to withdraw from this contract.

I will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise.

I may withhold reimbursement until I have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You shall send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal.

The goods must be returned to the return address provided by me after you have exercised your right of withdrawal.
You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

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Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and are made on the basis of an individual choice or decision by the consumer or are clearly personalized (Art. 16(c) Directive 2011/83/EU).

This applies in particular to custom-made or personalized print-on-demand products that are produced individually according to the customer's specifications.
If you wish to withdraw from the contract, please complete and return this form:

To:
Karin Subko
Pfennigsmoorweg 28
30826 Garbsen
Germany
Email: Subko.designs@protonmail.com

I/We () hereby give notice that I/We () withdraw from my/our (*) contract of sale of the following goods:

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Ordered on () / received on ():

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Name of consumer(s):

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Address of consumer(s):

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Signature of consumer(s) (only if this form is notified on paper):

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Date:

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(*) Delete as appropriate.