If the item is a custom order, please allow at least ~4-6 weeks for me to make the piece (I can let you know a more accurate timeline via email when you order). If you have a wedding coming up, just let me know and I can make sure you get your rings in time :) (*Rush fee might apply--additional info below*)

I ship ready-to-wear items within three days of receipt of payment. Multiple items may be shipped together (simply calculate total insurance cost).

** SHIPPING TO A DIFFERENT ADDRESS **
Contact me if you have special shipping instructions. Otherwise, I will ship to the address in your Etsy profile.

** INTERNATIONAL SHIPPING **
I DO ship internationally; I just do not have exact rates listed in my purchase section because of the wide variety of pricing and insurance depending upon where the item is shipped + how much insurance I need to purchase. Just convo me with your address and I'll give you a shipping quote. Very generally, it's around $40-65. I ship USPS Registered mail + insurance.

** DOMESTIC SHIPPING **
I ship USPS Priority (2-3 days) or Express (1-2), fully insured. Typically, I ship Priority Express only if the value is greater than $1500, but you can absolutely request an upgrade if you are in a rush.

Of course, if you are located in Portland and would prefer to pick up your piece and save on shipping, you are welcome to do so and I'd love to meet you :)

** PACKAGING **
All pieces are sent out in lined jewelry boxes (which usually have their own cute little box) and come with a description card + care instructions. These are then carefully packed with padding inside a protective cardboard to protect the lot from the wilds of the Postal Services. A box in a box in a box. Yay!

** RUSH ORDERS **
I hate to have to do it but I get a lot of requests for rush orders and I'm finding it increasingly difficult to accommodate them with my current workload. Therefore, if you need to rush your order, I'll charge between $125-$175 additional for fully custom designed/carved orders and $75-$100 for the pieces listed in my Etsy shop. The range in price is because my workload can fluctuate quite a bit. Thank you for understanding!

** RING SIZING **
When ordering a ring to be made to size, please be absolutely sure you have the correct ring size. Go to a jewelry store and have them measure your finger using both a narrow measuring ring and a wide ring (or corresponding to the approx. width of the ring I'm making you). Having both gives me a better idea of the shape of your finger. Be sure to take into account how your fingers feel that day; i.e., the temperature at the time of sizing (your fingers can swell a little during warmer weather, shrink during cold dry weather--if you wear rings normally you probably have a good sense of whether you are having an average finger-size day). If the ring has carved detail all the way around, it is not as easily re-sized once finished. However, if the bottom is smooth, it's probably not a big deal if you need to resize it. Don't worry if you are between sizes; just let me know all details that seem pertinent and I'll make it to fit.

** SNEAKY RING SIZING HOW-TO!! **
Two options I can think of: Select a ring they wear on that SAME finger (if they have one; dominant hand fingers are generally a little bigger in size). You could either bring it into a jewelry shop to get the size, or you could buy this cheapy ring mandrel from amazon.com: http://tinyurl.com/7h2yorx (in case they don't often go without it or would notice if it were missing for any period). Slip the ring on the mandrel and note the size; just make sure it is a nice snug fit. Best is to also send me the mandrel to calibrate sizing on my end; there can be some variation in plastic mandrels.

Or, the more dramatic option (one of my clients successfully did this!): enlist the help of one of their friends to take them shopping and stop by a jewelry shop on the pretense that the friend wants to be sized for whatever reason. The friend then needs to convince your fiance-to-be to try on the sizers too "just because" and the friend can later tell you their size.

** SPECIAL INSTRUCTIONS **
Any special requests regarding shipping or notes to be included when I send your piece, etc. should be made known to me using the screamingest bold ALL-CAPS red flashing font you can find. Basically, just make it obvious to me if you have any special requests; I'd hate to miss something critical in a "note to seller" or anything :)