Dispatcher Carrier Agreement Template, Dispatch Contract, Carrier Onboarding Packet, Word & Google Docs

Dispatcher carrier agreement and onboarding pack: 5 editable templates a truck dispatch service can use to sign and set up owner-operator and small-fleet carriers, written around FMCSA's 2023 guidance on dispatch services and brokers. Editable in Microsoft Word or Google Docs, with a PDF of each.

TEMPLATE ONLY. NOT LEGAL ADVICE. Have a licensed attorney in your state review before use.

✓ WHAT YOU RECEIVE (11 files, one ZIP)
• Dispatch Service Agreement (.docx + PDF, 5 pages): appointment as the carrier's dispatch agent, services, a "dispatch service only, no brokerage" section, no allocation of traffic between carriers, the carrier's right to refuse any load, rate confirmations in the carrier's name, fee and payment terms, no guarantee of loads, insurance and liability allocation, independent contractor, confidentiality, term and termination, signature blocks, Exhibit A (Load Scope) and Exhibit B (Fee schedule)
• Limited Authorization to Act (.docx + PDF): tightly scoped form the carrier initials; rate confirmations signed only in the carrier's name after the carrier approves each load; a clear "not authorized" list; effective and expiration dates; revocation terms and a revocation notice
• Carrier Onboarding Checklist (.docx + PDF): authority status (FMCSA Motus / SAFER), BOC-3, UCR, certificate of insurance (auto liability and cargo), W-9, NOA or factoring letter, agreements, equipment, ELD, drivers and the broker setup packet
• Carrier Information Sheet (.docx + PDF): fill-in company, insurance, payment, equipment, driver and lane-preference details
• Fee & Payment Terms + Dispatch Fee Invoice (.docx + PDF): one-page fee summary the carrier signs and an invoice you send to the carrier only
• Start Here PDF: how to use the pack, the order to use it in, and a plain-English summary of dispatch service vs. broker with links to the official sources (Federal Register 2023-13080, 49 CFR 371.2, 49 CFR 387.9, FMCSA registration, SAFER and UCR)

✓ BUILT TO KEEP A DISPATCHER ON THE DISPATCH SIDE OF THE LINE
The agreement and authorization are drafted so the dispatcher works for the carrier only: paid only by the carrier, never by brokers, shippers or factoring companies; never handling freight payments; no soliciting shippers; no reassigning loads; and a separate Load Scope for each carrier. These points follow the factors FMCSA lists in its June 16, 2023 final guidance. Whether a business needs broker authority still depends on how it actually operates.

✓ HOW TO USE IT
1. Download and unzip the file.
2. Open each .docx and replace every [bracketed] placeholder, such as [Dispatcher Company Name].
3. Fill in the Load Scope and Fee schedule for each carrier.
4. Have a licensed attorney in your state review and approve the documents.
5. Sign with each carrier, collect the checklist items and complete the info sheet.

✓ WORKS WITH
• Microsoft Word and Google Docs (tested: headers, tables, checkboxes and page footers carry over to Google Docs). Also opens in LibreOffice.
• PDF versions for preview and printing, US Letter.
• No macros. Desktop or laptop recommended for editing.

✓ IMPORTANT
Template only. Not legal advice. Have a licensed attorney in your state review before use. These templates do not create an attorney-client relationship, are not a license or government credential, and do not guarantee any number of loads, any income or any result. Laws and requirements differ by state and change over time. Regulatory references were checked against official FMCSA, Federal Register and eCFR sources on October 7, 2026. HaulLedger Studio is not a law firm and is not affiliated with FMCSA or the U.S. DOT.

✓ PAIRS WELL WITH
• Truck Dispatcher Training Course (PDF + Excel toolkit): https://www.etsy.com/it/listing/4590835683/corso-di-formazione-per-addetti-alla
• Truck Dispatch CRM (Excel & Google Sheets, plus marketing templates): https://www.etsy.com/it/listing/4590849220/foglio-di-calcolo-crm-per-la-gestione
• Truck Dispatcher Bundle (Course + CRM together): https://www.etsy.com/it/listing/4590853610/truck-dispatcher-bundle-dispatching
Browse the full shop: https://www.etsy.com/shop/HaulLedgerStudio

✓ DIGITAL DOWNLOAD AND LICENSE
This is an Instant Download. No physical item will be shipped. After purchase, download the ZIP from your Etsy Purchases page. For one buyer's use in one dispatch business, including with that business's own carriers; please do not resell or share the template files. Because this is a digital file, returns and exchanges aren't accepted, but message us if anything doesn't open and we'll help.

✓ AI DISCLOSURE
The templates, guide and listing images were created with AI assistance and reviewed by HaulLedger Studio: every clause checked against the published FMCSA guidance, the .docx files rendered in LibreOffice and round-tripped through Google Docs, and every page visually checked. They are still templates: have an attorney review them before use.