Frequently asked questions about GingerSnapTreasures
Payment is appreciated within 3 days.
When purchasing jewelry as a gift, provide the recipient's address as the shipping address during checkout. To include a little card with a message from you inside, just send me a communication in the "Note to Seller" section during check out.
Items are shipped to the address provided by Etsy.
Allow 1-3 days for processing time, from the day the payment clears. Then allow adequate time for the package to arrive to your destination. Orders are traditionally shipped using USPS (United States Postal Service). Some exceptions apply.
If you do not receive your order within 20 business days, please contact me via Etsy to coordinate a shipping research incident. We will work together to find a resolution.
Our shop only ships to destinations within the continental United States.
Fixed Shipping Fee $3.00 for the first item - $1.00 each additional item
Priority Shipping - Add $7.00 more per entire order
We cannot accept exchanges, refunds or returns. Jewelry is inspected to be free from defects in craftsmanship. Stones will have some slight variations in markings, which add to the uniqueness and the character of this piece. Differences in color and shape are equally beautiful and are not considered defective.
If you have a concern with the jewelry that needs to be resolved, please contact me via Etsy, within 20 days of receipt, to coordinate a repair agreement. Items must have a repair agreement incident number to be eligible for a restoration.