Solitaire Opal Engagement Ring, Australian Opal Ring in Rose Gold, Dainty Rose Gold Ring, 14k 18k

MINIMALVS offers a 5 day money-back guarantee or exchange on all purchases (this EXCLUDES items that are custom-made - including custom gemstone items, higher quality gemstones as displayed online, custom matching bands, ooak (one of a kind), rushed, discounted, and items on payment/financing plans). You will have 5 days from the time you sign for your package to postmark the package back to me;
All items returned must be in new/unused condition with all original documents and packaging. Prior to sending the package back, contact us for information how to ship the item back.

Minimalvs cannot assume any responsibility for any item not returned in the manner described. We are not responsible for loss or damage of return shipments.

All our products are unique and are hand made or hand finished. There are minor deviations in the provided item descriptions, as every stone used is unique, but the tolerance are in the cut aspect ratio only. The weight, measured in carats, is as described. The provided measurements of the stones, in millimeters, in the descriptions are for objective purposes only. For example - a couple of round stones can have the same carat weight, but due to these minor variation in their proportions, can have a different aspect ratio.

All DISCOUNTED, RUSHED, LAYAWAY/FINANCED, OOAK, MADE TO FIT and CUSTOM ORDERS (that includes custom gemstones) are non-refundable; this includes partial payments. We reserve the right to refuse returned items we deem as not in sellable condition, damaged, altered, or used.

EXCHANGES: the ordered items can be exchanged for an item of equal or greater value, within the return period of 5 days as mentioned above, as long as it is not the same type of item in an identical or altered configuration.

LAYAWAY PLAN is only possible for a full priced item and excludes any discount, coupon or other sales events.

CUSTOM JEWELLERY IS FINAL SALE. My guarantee is that the piece will match the final design you approved through detailed photos, including the dimensions, type of stone(s) and metals (gold or silver).

Refunds will be given less shipping costs.
RING RESIZING:
If you provided the wrong ring size and want to re-size it, we charge a $40 fee and DHL shipping back to you. We do not offer refunds if the size of the ring you have provided is not correct.

Any changes to the items (ring resizing, soldering, exchanging stones, pendants, etc.) voids the warranty.

If the item was damaged in anyway, you will be charged for the damages. If the item is returned without its original box, tote, and/or all original documents that were shipped with package, there will be a $25-50 charge (depending on what was not returned).

Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

We offer one free 3D previews. An additional preview after that is $50. The additional preview fee will be subtracted from the order.

We offer a general warranty, of 1 year, on all our products. The warranty is voided if the items have been tampered with or have been subjected to physical injury.

When you ship back write on the package SAMPLE, this will prevent the box from being broken into.

Upon receiving the package, we will inspect the returned item(s), original documentations, and packaging. If everything looks good, we will issue you the full refund minus shipping charge to you.

Please contact me if you have any problems with your order.