If you do not see the file format your machine prefers or requires please feel free to contact me and I will do my best to create a compatible file for you.
You are purchasing a machine embroidery design file of a Christmas banner / wall hanging for download. if you need a different format please contact me so I may make a sale item specifically for you. Please seek my alternative file in my store with this same design split to fit in smaller hoops as a multi-hooped design.
Formats included: .VP3 (Need a different format? contact me)
This item is a digital machine embroidery file. The file you download will be a zipped folder. If you need assistance extracting / unzipping the file please send me a message.
Digital files are non-refundable. But, if you have any problems with a file please contact me for assistance. I will do my very best to help you with any problems you may have with the designs I sell.
If you do not see the file format your machine prefers or requires please feel free to contact me and I will do my best to create a compatible file for you.
All digital machine embroidery design files sold through my shop have been tested on several machine makes and different fabric types. But, I have found that different speeds of internet access or intermittent access can cause file damage. If you have any problems please send me a message immediately preferable with pictures of how the actual design looks on your computer screen and/or machine screen and a picture of the stitch out. This will allow me to assess the problem and correct it more efficiently so you can get back to your projects sooner.
Please be aware this shop is not my only job. I really wish it was but I am just not there yet. If you message me I will reply as quickly as I can but it may take up to 24 hours for a reply.