Wedding Hair Vine, Gold Bridal Headpiece, Silver Bridal Headband, Wedding Gold Leaf Hairpiece, Crystal Hair Vine

Orders ship out within 1-5 business days from the date of purchase. Each individual listing will show the production time needed for that particular piece.
I ship out Monday - Friday only and do not ship out on Statutory holidays. My goal is always to get an order out as soon as possible and it may even ship out the same day.

I ship all orders with tracking & insurance. Insurance only covers the package while it is in transit for loss or damage, it does not cover for theft after the package is delivered to the address you provided. Please make sure your shipping address is correct and that it is being delivered to a secure safe place.

You may cancel an order for up to 4 hours after placing your order for any reason. If you want to cancel an order after the initial 4 hours and production has not started on the order, I'd be happy to cancel it for you. After production has started or it has been shipped it can not be cancelled.

We are unable to accept returns or exchanges due to a change of mind after an order has been shipped and received. We ensure that items listed are described to the best of our ability and that what you receive will be as described and pictured. Please make sure you read the full listing details for colors & sizes and view all images. Please take note that colors may vary between computer screens. Feel free to ask as many questions as you need to make sure the item is right for you, I'm always happy to help.

If an order arrives damaged or has an error, a return can be made for a full refund. We must be notified within 5 days of delivery for you to receive a return authorization, a photo will be required. For the EU you have 14 days by law

Unfortunately at this time I can not guarantee delivery times, no one can. The shipping companies are not providing us with guaranteed delivery times, so it would be impossible for me to do so. I do guarantee I will ship your order out within the posted shipping date on your order. The Covid-19 pandemic has caused some uncertainty within the postal & shipping industry. So far I have not experienced any real delays and all has gone very smoothly since this pandemic started, but I have heard of other sellers not having not such good experiences with delivery times, so I would recommend allowing extra time for delivery. If you have concerns, please feel free to send me a message and I will be happy to provide all current information I have.