Birthstone Add-on by CaitlynMinimalist • BTADD

• You can send us your image by using the CONTACT SHOP OWNER button. In the message to us, you’ll see an ATTACH IMAGE button below. Please attach an IMAGE or PDF file of the design you’d like on your jewelry. It's not important whether you send the image before or after purchasing as we link your order with your image by your username.

• You may also email the image file to us at Caitlynminimalist.etsy@gmail.com, just be sure to put your order # or ETSY username in the subject line.

• We don’t usually have a limit on words or characters for each item of jewelry. We typically take a look at your handwriting sample and let you know if it’s possible or if adjustments are necessary.

• You can submit any language, and any writing style (cursive, print, etc) and even drawings.

• We are able to crop out any unwanted text surrounding the handwriting and we can even take individual words and letters and create phrases with them.

• We can also combine multiple images of handwriting for one piece of jewelry.

• For any other questions regarding handwriting, just contact us

• • BRACELET/BANGLE - I always recommend ordering a size that is .5 to 1 inch larger than your actual wrist size. For example, if your wrist is 5 inches then I’d order a 5.5 or 6 inch bangle/bracelet.

We can provide a sizing chart for both bracelets and necklaces for reference upon request.

• • NECKLACE – All sizes are in inches and the size includes both CHARM + CHAIN combined to equal the length.

• • RINGS – Please try to get your finger sized if you do not know your ring size. Any local jewelry store or department store can size your finger in a few minutes time. For any ring size conversion needs please refer to www.ringsizes.co for a conversion chart.

• Sterling Silver jewelry is meant for everyday wear, while cleaning and caring for your silver is simple. You can either use a small amount of toothpaste and a soft cloth to clean your Sterling Silver. Or you can use any Sterling Silver cleaning solution that can be found at any major retail department store.

• If you do not plan on wearing the jewelry for long periods of time, it is ideal to store it in a zip bag or an air-tight container separate from other jewelry with the silica pouch inside the box.

Fingerprint jewelry is available for all ages 4 months and above with a visible fingerprint. For best results, It is important to have a good quality image of the fingerprint. Here are a few ways we recommend getting the print:

• You can capture fingerprint with any method of your choice: Ink Kit, Printer's ink or Pencil and Scotch Tape (https://www.wikihow.com/Take-a-Fingerprint-with-a-Pencil).

• • Fingerprint copies from funeral homes or fingerprint ID cards can also work for memorial pieces.

• • • You can also take a clear picture of your actual finger from a straight angle using your Phone without flash.

You can check your Etsy receipt for the estimated ship date. Simply go to your purchases and look for the receipt from our shop (https://www.etsy.com/your/purchases). Our turnaround estimates for each type of jewelry found below can be found in all listing descriptions:

♡ READY TO SHIP - These designs are pre-made & ready to ship out the next business day.

♡ MADE TO ORDER - These designs are custom-made & take about 6 - 9 business days (Monday - Friday, weekends excluded) upon receiving all information to complete and ship out. We carefully craft made-to-order pieces primarily by hand, so the creation process can take some time

We ship out all ready to ship designs in your order first for U.S. orders. Made-to-order designs will ship separately according to current turnaround estimates. Your shipping confirmation email will show every piece in your order, however, it won’t be reflective of what’s in your first package!

For any other concerns, feel free to email us, we are here to help :)

All of our items are covered by a 90-day quality guarentee! We typically don’t accept returns for custom, made-to-order jewelry or international shipments, however, we are happy to help with any situation so please reach out with any concerns.

Returns are accepted for pre-made, ready to ship jewelry and must be initiated via Etsy messages. Items are to be in mint condition, in original packaging and sent back within 7 days from your item’s delivery date - U.S based orders only

Please note, a small restocking fee may apply and original shipping fees are non-refundable. We are typically unable to provide reimbursements for returns unless the fault is ours. All of our jewelry is handcrafted with high-quality material and made to last ♡