All items will be posted via Royal Mail 2nd class signed for delivery. Other than non-personalised products with a value of £15 or less (or items with free shipping), these will be sent as standard 1st class delivery with proof of postage or may be sent 2nd class signed for delivery if personalised or OOAK.
Special delivery guaranteed next day (does not cover Saturday) option is available as is Special Delivery Saturday guaranteed should you wish for delivery to be received on a Saturday. Please note to qualify for Saturday delivery you must order in advance to allow time to prepare the item, for example, please do not order on Friday expecting the item will be delivered on Saturday.

All items will be posted via Royal Mail International Tracked and Signed for delivery, (where possible) or international signed for delivery. Other than cards and low value items (under £10) which will be posted as standard for the lower shipping fee.
This is the preferred shipping method as it can be tracked, you are welcome to request standard (lower cost) postal delivery without confirmation or insurance, I will obtain a proof of posting, however, should you chose this option and your item does not arrive I cannot send out a replacement as there is no way to prove the item did not arrive.

If you are unsure about sizing please email me to double check and feel free to ask any questions regarding the item and we will do our best to answer and assist you.

We aim to reduce, reuse, and recycle wastage where possible, therefore not all items will come in gift boxes unless stated in the item description, however, we can ensure you all our products will be in sent in appropriate protective packaging that is and can be recycled, where possible. https://bylawlondon.com/2017/10/04/

All our gift boxes are made from recycled cardboard, and as standard practice in the interest of reusing/reducing waste, we use magazine pages as wrapping paper and ribbons will vary as these are off-cuts of fabric that would have been deemed as wastage. Please see the example on product pages.
Gift-wrap option(additional cost)uses handmade wrapping paper that supports rural communities as well as a handwritten gift tag.

Unfortunately it seems USPS is not leaving cards to say they have attempted delivery, I have had a high number of 'return to sender' packages, due to no collection at USPS.
If you have received an email to say your item has been shipped, you would normally find a tracking number on that email or in your Etsy account under orders.
Please check after 10 days to see where your order is, sometimes it can randomly be held at customs, but if delivery has been attempted and you have not received a card they will return to sender after 3 weeks. I cannot re-send packages unless you cover the costs as it is roughly £8.65 (weight and size dependent) to send with tracking to the US. Thank you.