Replaceable Fabric for the WOOZY

At Wohood, we do our utmost to deliver our products quickly, adequately and in a perfect state to you:
1. For our standard deliveries we cooperate with reliable partners, such as DHL, DPD and PostNL.
2. We try to deliver our products within 1 to 5 working days. Within 10 working days the order will be delivered to the provided address within Europe. If we fail to deliver within 10 working days, you have the right to cancel the order and will refund the amount paid within 5 working days.
3. The standard delivery (threshold delivery) includes delivery into the first dry area (ground floor) of the specified delivery address. For appartments or other comparable buildings our standard delivery includes delivery beyond the main entrance of the building (ground floor).
4. We carefully check our products before handing them over to our delivery partners. However, if you have received a wrong or damaged product, please notify us by email as soon as possible (within 3 days) after receipt of the product.

Please note that these General Conditions are a translation of the Dutch original ("Algemene Voorwaarden"). In case of conflict, the Dutch original will be binding and shall prevail. We may not deviate from these General Conditions, unless otherwise expressly agreed in writing. No surprises!