About our Leather
We make the garment tags out of 100% recycled and reclaimed leather.
Because the leather is reclaimed, the colours will vary. It will vary from the photos, but it will be similar.
We start with sheets of leather, and they are engraved and cut to size at the same time. If you have an idea for a specific shape, size, or something else, please let us know! We love creative ideas.
Due to the nature of leather, even if we cut it out of a single piece of leather, there will be variations in the texture and possibly thickness. We think this is part of the charm of reclaimed leather.
The back side of the leather may be discoloured, have manufacturing markings on it, etc. This does not impact it in any way but is part of it being reclaimed.
Some of our labels have dye on them for better contrast. If this will impact your project please let us know and we will avoid it!
Colours
Our leather comes in these colour groups. Please look at the reference photos. The images shown of colour groups are EXAMPLES - our inventory changes regularly, but will be similar and true to those groups.
If your order is 10 pieces or less you will likely receive one colour only. If your order is 12 pieces or more, we include an assortment. The quantity of colours will vary. For most orders between 12-30 pieces it will be 2-3 colors. If you have a specific desire contact us first.
Your colours may be very similar to each other, especially in a narrow colour group. Light leather is very similar in colour. Light leather may appear to be the same colour but will have different textures.
Warm and Cool colour groups are colours of leather - reds, blues, greens, yellows, etc. It does not mean a “warm brown” or a “cool brown”. It may include shiny leather or metallic leather. Neutral and light colour groups will not include shiny or metallic leather.
Rustic includes darker colours and leather that has been more obviously reclaimed. It may have previous manufacturing marks on it.
“Surprise” means exactly that. We will choose a random assortment of leather for your tags. It will not be an even assortment of every group. The quantity of choices will be larger if your order is larger.
You may specify broad requests like “no pink” or “mostly grey” in your order but for something more specific please message us first. We’re happy to see what we can do!
Ordering
In the personalization box include all applicable options: font, icons, text, orientation. If they don’t apply don’t include them. You can also send us a convo with this information and say that in the box.
For repeat orders please just write REORDER unless you are changing something. If we’ve done multiple designs we will do the most recent one unless you ask for something else. We can also put the design on a new tag!
We will choose a font if you do not specify. We will only contact you if we cannot make the design work or fit. If you want a proof make a note of it and we will send you one on request. Proofs can only be made after purchase.
It’s okay if you aren’t sure what font you want! You can give us choices or broad requests like “Cursive” or “Block Print” and we will make it work.
The listing is for ONE design per item. If you want more than one design please order more than one set of tags. We are happy to answer questions over convo and also discuss special requests.
Please see the example images for an idea of what text will fit and look nice. It varies depending on font and layout, so we cannot say a certain number of words per line or label. We will adjust the size of the text to fit unless you give us specific instructions.
The text can be whatever you want. Naughty words (and images) are okay. Hateful ones are not.
Your label type may come with options for orientation, holes, etc. If you do not pick any we will go with the default option which will be listed on the options image.
You can choose from any of our icons, or we can use something custom. If you would like an icon not listed please contact us - we have many not listed!
We can do any state, province, or country. We can even do cities or counties. They can be “solid” or an outline. We do them solid by default.
Please describe how you want us to use your images, otherwise we will use our best judgement!
We can do logos - you must contact us first so we can confirm the logo will work well. If the logo requires significant work to convert there may be additional cost.
We can make tags in any size, shape, and quantity. Contact us with your idea and we will walk through it with you. We love custom orders and are eager to try something new.
FAQ
Most of the leather can be washed in a machine and then air dryed. We do not suggest putting it through a dryer. We also do not suggest putting dyed leather through the washing machine. If your items are going to be washed tell us! We will pick different leather for your order.
If you want labels that can be easily washed & dried in a machine, check out our FAUX LEATHER labels. They come in all of the same shapes & sizes as the leather and are all the same price as their leather counterparts.
The leather can be cleaned with regular household cleaner and then air dried.
Our production time varies depending on our workload. We keep our production estimate accurate, although we also strive to send things out early!
If you have a deadline CONTACT US FIRST so we can advise you on meeting it. USPS often has delays and may not be the best option. We can also ship FedEx and UPS.
If you place more than one order we will usually combine them to save on shipping. If we do that we will refund you the shipping from the extra order.
We keep all of our files! It does not matter if you ordered a couple of weeks ago or five years ago. We still have it. It also does not matter if we have phased out your previous font, icons, layout, etc. We keep those too!
We like to change things up and try new fonts in place of less popular ones. But if you would like to try a new layout or design with your old font, we can still do that. Just contact us first!
Also, we understand that sometimes it is hard to express your idea over text and a picture would make it easier. We routinely receive pictures of hand-drawn layouts to describe the idea. We love them! They clearly communicate the idea and makes it much easier for all of us to be happy with the outcome.
Another thing to help get a great outcome is to tell us what you are making! Are these for hats, blankets, baby items? Maybe you are doing something totally different and gluing them onto wood? Describing it in the notes or a convo really helps us get a better picture and we can be sure the layout you picked is ideal. Do you want to attach them with yarn, thread, your sewing machine? These things can all potentially impact the layout and will help us design and make your labels.
Communication is a fundamental part of the process and if you are at all uncertain just let us know what is happening! This also counts after you receive your order. If we made a mistake or your order is not up to your expectations, please let us know right away. Customer service is our top priority so if there is something we can do to provide a better experience we’d love the opportunity to try.