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Custom listing for Aubrie Robbins - 11x14 Replacement Print

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Description

Orders placed by 12/16 and approved asap will ship by 12/18 for Christmas delivery.

Custom listing for Aubrie Robbins - 11x14 Replacement Print

Payments

Secure options
  • Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Payment by direct checkout and Paypal are accepted.

Returns & exchanges

I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
It's our number one focus to make sure that you are 100% happy with your order. We will always send you a replacement if your item is incorrect from what you originally ordered (even if you have approved a proof but the mistake is on our end).

In the instance that you mistakenly gave the wrong information we're happy to send you a corrected item for a small charge to cover the cost of materials and shipping.

In the event of a lost package by USPS we will send you a replacement at no charge to you.

Because of the custom nature of our products we do not offer refunds or exchanges on custom items that are not incorrect or defective.

Shipping policies

Orders are currently shipping in 4-5 business days. You will receive a proof to approve in 1-2 business days after your order has been placed.

**** YOUR ORDER WILL NOT SHIP UNTIL YOU HAVE RESPONDED AND APPROVED THE PROOF****

USPS Priority Mail takes 2-3 days to arrive depending on your location once shipped.

--A tracking number will be sent to your ETSY account when your order ships

Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

***Please note that the order will ship to the address you provide at checkout. If you need to change the address please send us an Etsy message with the new address. We will confirm the change with you.

Shipping addresses that are put in the "note to seller" section may be missed so please do not put shipping addresses anywhere but the "ship to" area when checking out. We are not responsible for the cost of forwarding the package or a replacement if this is the case.

INTERNATIONAL ADDRESSES:

We ship via USPS first class mail for Canadian shipments. Due to the high costs of shipping and high instances of lost packages we only ship to the US and Canada.

IMPORTANT INFO FOR INTERNATIONAL SHIPPING:

*We are not responsible for any customs or duties associated with your country.
Orders are currently shipping in 4-5 business days. You will receive a proof to approve in 1-2 business days after your order has been placed.

**** YOUR ORDER WILL NOT SHIP UNTIL YOU HAVE RESPONDED AND APPROVED THE PROOF****

USPS Priority Mail takes 2-3 days to arrive depending on your location once shipped.

--A tracking number will be sent to your ETSY account when your order ships

Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!

***Please note that the order will ship to the address you provide at checkout. If you need to change the address please send us an Etsy message with the new address. We will confirm the change with you.

Shipping addresses that are put in the "note to seller" section may be missed so please do not put shipping addresses anywhere but the "ship to" area when checking out. We are not responsible for the cost of forwarding the package or a replacement if this is the case.

INTERNATIONAL ADDRESSES:

We ship via USPS first class mail for Canadian shipments. Due to the high costs of shipping and high instances of lost packages we only ship to the US and Canada.

IMPORTANT INFO FOR INTERNATIONAL SHIPPING:

*We are not responsible for any customs or duties associated with your country.

Additional policies

Proof Policy:

Due to the amount of work that we put into laying out designs and making changes we can make 2 revisions after your first proof for a total of 3 proofs. Additional proofs may incur a $5 charge per proof for additional revisions. The purpose of the proof is to verify that all the information you provided is correct on the design we send so please be clear about your choices/requests when placing the order :)

If you request a cancellation after the proof has been sent we will issue a refund minus $5 to offset part of the work that goes into processing the order and creating your design :)

Additional Shipping Policies:

In the event you had the wrong address on the order and the package is returned to us, you will be responsible for the additional shipping charge to reship the order to the correct address.

If you're item arrives damaged please contact us immediately so we can send you a replacement at no charge.

FAQs

Absolutely! We send proofs to your Etsy mail so make sure to keep an eye out for that!

Due to the amount of work that we put into laying out designs and making changes we can make 2 revisions after your first proof for a total of 3 proofs. Additional proofs may incur a $5 charge per proof for additional revisions. The purpose of the proof is to verify that all the information you provided is correct so please consider your design requests carefully when placing your order :)

*** PLEASE NOTE: Your order WILL NOT ship until you have approved the proof.
Short on time? Have your order ship in 1 business day with our rush option here https://www.etsy.com/listing/587403787/rush-your-order-ships-in-1-business-day?ref=shop_home_active_1

*** Please read the listing details carefully!
If you're order arrives and something is wrong please contact us! If it was our error (meaning you entered the information correctly and we made a mistake) we will send you a replacement at no charge even if you approved the original proof!



In the event that you entered some information wrong we will happily send you a replacement with a small charge to cover the cost of shipping and materials.
1. Select the options you would like (size, fabric, etc.)

2. Click "Add to Cart"

3. Look for the "Note to Seller" section and put your information for customization there

4. Complete the checkout

5. Watch for your proof which will be sent to you via Etsy messages :)

That's it!
If you want to send something directly to someone as a gift just let us know! We'd love to include a free personalized card and tissue for you for free! Just make sure to put the recipients address as the "ship to" address :)
Want to carry our products in your shop? Please contact us for our wholesale pricing. We'll work with you to specialize our designs to fit your state, city, or specific esthetic!

Custom listing for Aubrie Robbins - 11x14 Replacement Print

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Overview

  • Handmade item
  • Made to order
  • Feedback: 6455 reviews
  • Gift message available

Shipping & returns

Ready to ship in 4–5 business days
From United States
No returns or exchanges
But please contact me if you have any problems with your order. See return policy

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