TURN AROUND TIME:
Please e-mail us to find out what the current turn around time is.
Thank you!

On average, it takes about 1-7 business days to ship out an an item to you...this is excluding when we are on vacation, holidays etc
Large bridal orders or orders that require complex customization may take longer to ship out.
If you are on a timeline and require your order to be shipped out sooner, please leave us a note when checking out or e-mail us through Etsy and we will gladly accomodate your requests.

Once your order has been shipped, we will mark off SHIPPED on your invoice and you will receive an email confirming shipment.
This means that your order has been packaged up, and is awaiting pick up from our postal service.
They usually pick up a day or two after we call it in.

PACKAGING:
We ensure that all our pieces are packaged safely to endure their long trips to their destinations.
It is up to our discretion to use gift boxes or use a simple wrap such as bubble wrap.
We are able to offer such cheap shipping rates, due to the fact that we can sometimes wrap the items flat with bubble wrap only.
To use gift boxes for every order, would raise the shipping prices significantly.
We reserve to use boxes only for large, bridal and for items that will break.
If this is a gift and you need to receive it in a gift box, we do offer the option to add on a jewelry box to your order, at no additional charge (US orders).

Also, to save trees and our environment, we do not include invoices with your order.
If you require a receipt, please let us know.

SHIPPING...POSTAL TIME
Please note that all packages get shipped out from Toronto, Canada.
On average, it takes about 3-5 business days (Canadian/US) or 10-14 business days (international) to arrive once it leaves us.
Please keep in mind, holidays and postal delays could also happen.

BRIDAL and TIME SENSITIVE ORDERS
If your order is time sensitive, PLEASE do not forget to let us know when checking out.

INTERNATIONAL CUSTOMERS:
Many countries apply import taxes and customs fees on all packages over a certain value entering the country.
These are not in my control and I have no way of knowing when or if they will be imposed or how much they might be.
Be aware that these customs and duties fees are the sole responsibility of you, the Customer.
We do not refund Duty fees imposed by other countries.
We do NOT refund lost international orders.

WHOLESALE:
If you are interested in carrying BUY SOME LOVE in your store, please contact us either through Etsy or through our e-mail:
buysomelove@gmail.com