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Soup Snakes Mug - Anniversary Gift - Gift for Wife - Gift for Husband - Gift for Boyfriend - Gift for Girlfriend - Cute Mug - Soulmate Gift

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SaltwaterKittens
5 out of 5 stars
(240)

Soup Snakes Mug - Anniversary Gift - Gift for Wife - Gift for Husband - Gift for Boyfriend - Gift for Girlfriend - Cute Mug - Soulmate Gift

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$14.99+

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Overview

  • Handmade item
  • Can be personalized: No
  • Material: Ceramic
  • Made to order

Shipping & returns

Ready to ship in 2–7 business days
From United States
Returns accepted
Exceptions may apply. See return policy

SaltwaterKittens

in Knoxville, Tennessee

Description

*LISTING IS FOR ONE MUG ONLY*
Michael and Holly. Jim and Pam. Heck, even Ryan and Kelly. Whether you're drinking your morning coffee, your evening tea, or something in between – this mug is all about your soup snake! It's sturdy and glossy with a vivid print that'll withstand the microwave and dishwasher and remind you that your soulmate shares so much more with you than your mutual love of soup. This original illustration is a perfect gift for any fan of The Office.

// ITEM DETAILS //
• Ceramic
• Dishwasher and microwave safe
• White and glossy

//SHIPPING:
We take about 2-7 business days to create apparel products (t-shirts etc.) then add shipping times on top of that. Apparel shipping speed is as follows:
•USA: 3-5 business days via USPS, 3-8 business days via FedEx SmartPost, 1-3 business days via FedEx
•Canada: 5-10 business days without tracking, 1-5 business days via FedEx

97.66% of our orders are shipped within 5 business days. More than a half of our orders are shipped within 3 business days or less.

Payment options

Secure options
Paypal Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

I gladly accept returns and cancellations

Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase

I don't accept exchanges

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

FAQs

When you purchase your package, I will begin work on it immediately provided it is a BUSINESS day. Business days do not include Saturdays or Sundays as I try and reserve the weekends to spend time with my family. If I am available to do work on the weekends, I will start then.

Proofs will be sent as we go and so a solid form of communication needs to be established whether it is through Etsy's message system or through e-mail. If I do not hear from you regarding your order and seven (7) days have passed, I will cancel your order and refund your money.

Revisions are unlimited PER design. You are allowed to have two overall designs created by me (ending with one total). Any additional designs will incur an extra fee.

Digital prints are done in JPG. If you require a PDF, please message me and I will send you a PDF.

Digital Logo/Branding design will be offered as JPG, PDF and transparent background PNG if needed.

If you have ordered a physical product and it has been shipped and tracking information says delivered but you have not received the item, please contact your local post office or FedEx/UPS hub to determine location. If this occurs, please send me a message before leaving a review so I can try and help the situation as best as I can.

If you have ordered a print and it hasn't shipped, please double check that you didn't order a DIGITAL print. If this is the case, you can download the file or if you would prefer a physical print, send me a message and I can set up a listing for the difference and get your print to you ASAP.

Colors will look different from each person's screen (mobile or otherwise) and occasionally what you receive will have a slight difference from what you may have seen. I will always do my absolute best to ensure that you will get exactly, if not very close to, the color selected in your image.

For custom prints, my current turn around time is approximately 3-5 business days.

For branding and logo design, please message me for current turn around time.

I am known to get work done efficiently and quickly, so you may see your work completed sooner but I am a Mama first and I almost always work with my toddler on my lap so I make no guarantees sooner than my listed time frames.

Once shipped, it may take 2-14 business days to receive your order. I offer free economy shipping, but if you would like to upgrade to expedited shipping (which should take 2-3 business days to deliver) please message me and I will set up the $7.50 fee for you.

I accept cancellations after 48 hours from initial purchase, or from when our correspondence begins.

After that point, since work has begun, only a 50% refund will be offered.

This applies to custom designs as well as branding and logo packages but there are refund tiers as follows:
-Cancel in 48 hours, full refund.
-Cancel in 5 days from purchased 50% refund.
-Cancel 6-10 days from purchase, 25% refund.
-Cancelations past 10 days will receive no refund but shop credit is available.

If during communication I do not hear from you for 30 days, your order will be marked completed and all designs will be kept for up to six months to resume work at a later date.

Our shop being online as well as an international presence can give the notion of 24 hour availability. If you contact me during the week, please allow 24 hours for a response, or if it is the weekend, please wait for my response by the next business day.

We are a family first and so the hours I hold for work are the following:

Monday: 10am-6pm EST
Wednesday: 10am-6pm EST
Friday: 10am-6pm EST

Customer service and our dedication to our clients is extremely important to me. If you have an immediate need that requires a fast response, please email me at saltwaterkittens@gmail.com and I will try to respond ASAP.

SaltwaterKittens made this item with help from

  • Printful, Charlotte, NC
SaltwaterKittens made this item with help from:
  • Printful, Charlotte, NC

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