We will do our absolute best to get your order shipped as soon as possible. USPS remains the most affordable option for shipping for small businesses. If you have any questions, please review our FAQS and contact us if you still need assistance.

Please read the listing information closely for estimated shipping times. We ship first class from Massachusetts. You will see estimated shipping times in item listings as well as in your confirmation email.

Please read your order confirmation email for important details prior to contacting us.

I am not responsible for items not delivered due to incorrect shipping information.

We cannot change your address once an order has been placed; orders shipped to an incorrect address or returned to us as undeliverable, failure to collect, or unclaimed, will incur a secondary shipping charge in order to reship. Additionally, refunds for returned items due to the above reasons will be processed less any shipping charges.

Your order may contain multiple packages; if you click on the shipping notification email you receive once your items have shipped, at the top it should indicate there are multiple packages (on the mobile version the packages are listed at the bottom of the page).
You likely will have to manually enter the additional tracking numbers at the USPS website to get updates on those particular packages as for some reason, ETSY's system defaults to the primary package each time you click on the tracking numbers. ETSY marks all items as delivered despite there still being packages on the way.

USPS and International mail systems are experiencing significant delays due to the pandemic. Tracking information is showing trends of stopping for a week plus in one location before picking up again. Domestic customers should anticipate that, once shipped, orders could take upwards of three weeks to arrive and International customers should anticipate that, once shipped, orders could take upwards of eight weeks to arrive.

We cannot combine multiple orders.

If you need a rush order, I will try to do my best to accommodate you, just send me a message prior to placing an order to confirm that we are able to meet your needs.

Shipping outside the Continental U.S.A. is subject to additional shipping costs and local taxes/fees. I am not responsible for local customs charges, and taxes.

I am happy to refund shipping costs if I have over-charged. Contact me anytime to discuss shipping.

Q: Why is my order tracking saying "Pre-transit, Shipping Label Created, USPS Awaiting Item" - have you even shipped this yet?
A: Despite this status, your order HAS been collected from our offices by USPS on the date your order shipped. We're seeing a very large delay between the time USPS collects the packages from our offices to when the package actually gets first scanned; sometimes the first scan occurs only on the day on the day it is delivered. This is considered a 'time saving measure' by USPS, but causes some concern for obvious reasons as it looks like we never shipped the order. Please sign up for notifications on your packages at the USPS website so you will be alerted when it does start tracking.

Q: When I try to track my package at USPS it says it is an invalid number?
A: For smaller items, such as stickers and postcards, ETSY has partnered with Pitney Bowes to pay for stamped mail. This is not the same level as first-class tracking on packages so unfortunately doesn't work in the same way. You can try to track packages using the tracking number here: https://tracking.pb.com/ and www.pitneybowes.com/us - the track feature is in the top right corner - please check both tracking methods.

If you need assistance because this has been lost/stopped tracking, please contact ETSY support directly at help.etsy.com/hc/en-us/articles/115013375488-How-to-Contact-Etsy-Support...

Q: It seems like I am being charged for shipping for each item – can you combine it?
A: Etsy should automatically discount the postage in your cart upon checkout for multiple items. Sometimes, however, it does not calculate properly, in which case, we will absolutely refund you for any overages upon shipment of your order. Just contact us after your place your order if you believe you have been overcharged and we will look into it right away. We use USPS rates for our shipping so please refer to USPS.com for international rates. We are not responsible for local customs fees or taxes; please note that many international orders will require a customs fee and may be held at your local post office for payment in order to collect your package.

Q: I placed two separate orders; can you combine them?
A: I am sorry but we cannot combine separate orders.

Q: Are your stickers water resistant?
A: Yes, they are water resistant but avoid placing them on items into the dishwasher (so hand wash only) and avoid harsh weather conditions (direct sunlight, rain, snow, etc. for maximum longevity.

Q: Why is shipping saying it can take 4-6 weeks? Do you ship internationally?
A: Yes, we ship internationally. We are a very small shop run out of our home and while we do our best to get orders out quickly, we want to be transparent about the length of time from production to shipment can take, especially during periods of high volume. We will always do our best to get orders out as soon as possible.

Q: Why did I get charged a customs fee and VAT and additional fee for shipping? / My package is being held by the mail service for fees; what does that mean?
A: We aren't responsible for local taxes and fees which can be quite expensive, and will be required to be paid in your country to receive delivery in some instances. Please read and research what fees you may be required to be paid prior to placing an order. You can learn more here: https://help.etsy.com/hc/en-us/articles/115015691007-Custom-Duties-and-Import-VAT?segment=selling

Q: I have only received part of my order! Where is the rest?
A: We frequently need to ship orders in multiple packages due to the variety of sizes of different items. Oftentimes those packages show up 1-3 days within each other. Sometimes small items like stickers are sent in an envelope with a stamp, so there is no tracking information. Your shipping confirmation could show multiple tracking numbers at the bottom of your order details, although many people seem to have trouble finding this. If you click on the shipping notification email you got, at the top it should indicate there are two packages and you can click on the second tracking number (on the mobile version I believe the two packages are listed at the bottom of the page). ETSY will show in your account that your order is delivered even if there are secondary packages still en route! You may have to manually enter the second tracking number at the USPS website. If you believe your order has all arrived and is still missing items, please contact us.

Q: I need a rush order! Can you do that?
A: Please contact us prior to placing an order to see if we can accommodate your needs. Rush orders generally will require an additional shipping cost.

Q: This item says it is sold out! Will you have it back and when?
A: Most of our items will be restocked within a few weeks with the exception of pins, which can sometimes take 2-3 months. You can sign up at the sold out item’s listing to be notified of when an item comes back in stock (please note this feature doesn't work on mobile versions of this site!)

Q; What size is this item?
You can find details about this item under the description on the right hand side. Be sure to click on 'read more' and scroll down.

Q: It says my package was delivered but I don’t have it! Can you do something?
A: First, verify you provided the correct shipping address. Sometimes the post office marks an item as delivered a day before it actually delivers it; however, you should contact your local post office immediately to inquire, ask your neighbors, and talk to your mail delivery person about it. We are not responsible for lost or stolen packages, packages shipped to an incorrect address, or packages returned for failure to collect. Reshipment will incur additional shipping costs.

Q: What is Patreon?
A: Patreon is a crowdfunding platform that enables artists to obtain funding from their fans or patrons. Patrons pledge to donate a fixed amount of money to an artist every month in exchange for rewards. I have eight reward tiers; $1, $3, $5, $10, $15, $20, $25 and $35 and my rewards currently include downloadable coloring pages, tutorial videos, postcards and prints, depending on the level you choose. Each level builds upon the previous in terms of the rewards you receive. For example, if you choose the $10 reward, you'll have access to all the rewards below it at the $1, $3, $5 levels as well. You can cancel your pledge or change your pledge amount at any point and will take effect the first of the following month.

***Colors may vary slightly between the actual work and the image on your screen.***