Rustic Earrings, Long Earrings, Shoulder Dusters, Oxidized Silver, Sterling Silver, Apatite and Lapis Beads, Nautical Jewelry

| PACKAGING |
All items are packaged in a gift box unless otherwise noted. The gift box is then placed in a sturdy box filled with recycled paper for safe shipping. Receipts are included with each order. Gift receipts are available upon request.

| CARRIER and INSURANCE|
Packages are mailed via USPS First Class with tracking/insurance when possible. Signature confirmation will be added for items over $100. If you would like signature confirmation on an order under $100 please contact me. Tracking numbers are emailed at the time of shipment.

| DOMESTIC SHIPPING |
First class orders ship with signature confirmation (over $100) and insurance within the USA. Priority shipping upgrades are available for a fee.

| INTERNATIONAL SHIPPING |
Customers are responsible for all custom fees. Please check on the fees in your area before making a purchase. In some cases it will be impossible to insure packages going to other countries. In these cases I will be unable to refund lost or damaged packages. Please contact me with any questions or concerns.

| SHIPPING TIME FRAMES |
Ready to ship items ship within 1-3 days of payment (unless otherwise noted in their listing or in the shop announcement). Made to order items take an additional 2-4 weeks for creation depending on the time of year. Please contact me for current estimates.

| LOST PACKAGES |
Please report any packages you suspect have been lost in transit as soon as possible. If a package is not located after an inquiry is opened with USPS an insurance claim will be filed. Insurance claims cannot be submitted until 21 days after shipment for domestic orders and 45 days after shipment for international orders (Italy must wait 60 days). Buyers will be required to complete an affidavit regarding the order. Claims are generally processed 7 - 10 days after the necessary forms are submitted. Successful claims will receive refunds shortly after.

| HOLIDAY SHIPPING |*
2019
Deadlines for US shoppers:
Custom Orders- November 15th
Made to Order Pieces- November 15th
Ready to Ship Pieces- December 18th

*Holiday shipping dates are based on USPS First Class shipping estimates and are recommended NOT guaranteed. Please contact me about upgraded shipping before ordering. I am happy to email free printable card inserts to let the recipient know their gift is on its way should an order be placed after the recommended dates above or delayed though USPS after shipping.

| MADE TO ORDER and MODIFICATIONS |
Made to order pieces are described as such within their listings and require 2-4 weeks for creation. Please note: each piece is made by hand so made to order pieces will vary slightly from the item pictured.

Looking for something slightly different? If you see something you like but would prefer it be created with a different metal, hang from a different chain, or have some other small modification, please do not hesitate to send me a conversation and I will do my best to make the changes. Modifications may incur additional charges and may require up to 3 additional weeks for completion.

| CUSTOM ORDERS |
Custom orders are welcome. A 50% deposit is required before work begins. Additional terms for custom orders will be determined on an individual basis before a listing is created. By purchasing a custom listing the buyer agrees to the terms and specifications within the listing. Modifications will not be available after a custom listing is purchased. No refunds or exchanges are available for custom pieces.

| SIZING |
Ring, bracelet, and necklace sizing is available for some pieces. A minimum charge of $10 is required for any sizing. Exact sizing prices will be determined on a case by case basis. Please contact me with any sizing requests before placing an order.

| REPAIRS |
Please contact me with questions about repairs.

| WHOLESALE |
Wholesale accounts are welcome. Please contact me for more information.

| METALS |
I currently work in Sterling Silver, Copper, and Brass.
All of the silver items in my shop, including all posts and ear wires, are .925 Sterling
silver.