Please measure your head as described in the listing when ordering. To clarify, medium does not mean the hat fits the entire range of 21" to 22" (unless the fabric is stretchy). A hat is sewn to be +/- 1/8" of your measurement.

Women
Xsmall 18" to 20" (47.8 - 50.8 cm)
Small 20" to 21" (50.8 - 53.3 cm)
Medium 21" to 22" (53.3 - 55.9 cm)
Large 23" to 24" (58.4 - 61 cm)
XL 24" to 25" (61 - 63.5 cm)
XXL 25" to 26" (63.5 - 66 cm)

Men
Small 21-1/2" to 22-1/4" (54.6 - 56.5 cm, sizes 6-3/4 to 7)
Medium 22-1/2" to 23" (57.5 - 58.4 cm, sizes 7-1/8 to 7-1/4)
Large 23-3/8" to 23-1/2" (59.4 - 59.7 cm, sizes 7-3/8 to 7-1/4)
XL 24" to 24-1/2" (61 - 62.2 cm, sizes 7-5/8 to 7-3/4)
XXL 25" to 25.25” (63.5 – 64.1 cm, size 7-7/8 to 8)

High profile or low-profile hat? Some people look best in a low-profile hat; others prefer a tall crown hat. If that’s you, let me know your dome measurement: measure from the mid forehead, over the top to the base of the skull where you feel a divot (where the hairline ends). Men average 14” and women 13”.

Don’t rely on the conventional hat sizes, because the ranges vary by an inch or more depending on a country’s standards. and that affects the fit.

Always provide a recent head measurement. I usually suggest taking a measurement three times and taking the average. Including the additional information is very helpful to provide an accurate fit.

Hats should be spot cleaned unless otherwise directed. First, use a sticky-tape roller to remove dust and debris. Allow whatever is wet to dry and then scrape it off with a fingernail or toothpick. If the spot is not removed after that, then using a clean white paper towel, dab with water and a smidgen of white vinegar from above while having a clean dry white paper towel below until there is no color. Use lots of paper towels.

To re-shape, if needed, stretch the hat over a salad bowl or balloon that's close to your head size. Worst case, use steam carefully and the fabric will settle into that shape. Most hats can be enlarged with a hat stretcher. It's a matter of moisture, temperature and time.

Humans evolved with poor color memory. That's why it's difficult to describe burgundy when you really mean maroon. Or describe tan as off-white. Pantone is a company that helps mitigate that discrepany by using a numbering system to describe colors, shades and saturation.

When choosing a color such as grey (gray to some), your concept of steel gray could be my medium gray. To avoid guessing, just Google 'Pantone gray' and you will see many results for shades of gray. Pick a Pantone number for the one you prefer and include that in your order comments. That way, despite variations in monitor color rendition, I will be able to deliver a color that comes closer to the one you desire.

1. Contact your local Post Office
2. Report theft to your local Police

The USPS tracks all of my items. If you don't receive your item, contact your local PO and ask questions. It will provide details on when and where the item was delivered (mailbox, porch, neighbor's house); it often has GPS and drone information, too.

It's a citizen's responsibility to provide a secure delivery location, if not the mailbox. It is a federal crime to tamper with or remove items from a mailbox. All crimes must be reported by the buyer to their local police. (Sellers are not victims; police will not accept a report from them.)

Sellers cannot assure safe delivery locations nor police neighborhoods. Avoid problems with a secure delivery location.

Items are shipped USPS 1st Class International, OR by Etsy's Global Shipping Partner. USPS tracks until the item leaves US border or is received by Global Shipping, who then provides a Customs ID, which 'should be' updated in your Etsy invoice.

At times, your local Customs Office inspects your parcel and that may take 6-8 weeks. Please let me know, but also contact your local postal service and Customs Processor to find the status of your package. They WILL NOT deliver a package that has an import tax due, nor will they contact you without a phone number--they will return it to me!

If an item is returned because of nonpayment of VAT or other Customs fees, a refund is forfeited.

ALWAYS include your phone number in the order.