After placing your desired listing to your cart, there will be a section titled "Add note to Dear Heart Signs". In this section, please include the name/word you wish for us to customize as well as any customization requests (capitalization, questions, etc).

Thankfully, we have various size options to fit your needs! Our laser bed measures 49x35", so size options range from 6" wide up to 46" wide. To see all of our available sizes, please visit our shop profile to see what we have to offer. For any custom requests, please send us a message.

Our laser cut signs are 1/4” in thickness and due to the nature of our signs, they do not come with any hanging hardware. To hang, we recommend using extra strong 3M command tape and headless nails to hang. If you will be using it with a backdrop, then you can use fish line string, twine, or ribbon!

Current processing time for most items is 2-3 weeks before shipping, but this varies by listing. Some items process much sooner, and other much later. Please see listing details for this info.

We do however, ship in weekly batches, once a week on Fridays. If your estimated ship date lands on a Monday, then it will ship on the Friday of that given week.

If you have a specific deadline, please be sure to message me AND also provide the date in the notes section at checkout if it has been approved. We are almost always available to accommodate your deadline requests, but communication is key!

For rush order requests, please send us a message with your deadline. Additional rush fees may apply depending on your need-by date.

Height will vary based on the following factors: Size, font, and # of letters in the name or word to be customized. Some fonts are taller than others. The longer the name, the shorter the height. For example, the name Christopher in our 24" wide size, font Beth, would be approx 10" tall. But the name Chris in the same size and font, would be approx 17" tall. If you have any specific questions, please send us a message with the name you wish to customize, ideal size, and font desired.

Yes of course! Normally, first and middle names tend to vary in size so we created a first/middle name set listing specifically with this in mind.

Both names are always kept proportionate to each other and the widths are adjusted to give you what you pay for. Individual name widths will vary depending on # of letters in each name, but the height will always be kept proportionate. Size options reflect total width between both names, side by side. So if you are selecting our 24" per name option, then your total width between both names will be 48" total, but the actual sizes between both names will vary. For example, the name "penelope" would be 29" wide & the name "grace" would be 19" wide for a total of 48" between both names.