Items will be lovingly packaged and shipped within 2 business days of receiving payment. Delivery estimates are as follows:

UK: 2-4 business days.

Europe: 5-10 business days.

US, Canada, Australia and New Zealand: 5-15 business days.

Everywhere else: please contact me for more precise delivery times. Please include the country you would like your item shipping to.

Please send me a message using Etsy's messaging service to discuss orders needed in a rush.

My parcels are shipped using Royal Mail services. Items sent within the UK are shipped First Class. Items posted internationally are sent using the Airmail service. Tracking isn't a standard service here in the UK and is purchased at the senders discretion.

The customer is liable for any and all import duties, customs fees and related charges. *** As of 01/01/21, customers in the EU may be charged VAT and other fees for importing goods from the UK ***

Please double-check your address and order details when placing an order. I cannot be held responsible for parcels returned to me due to incorrect shipping addresses. Nor am I responsible for failure by the customer to reschedule delivery/collect their parcel from the sorting office. If items are returned to me for either of these reasons, the customer is liable to cover the cost of re-shipping the parcel. If you decide not to have your order re-shipped, I am only able to refund the cost of the items ordered and not the shipping costs. If a customer provides an incorrect address, I cannot refund the cost of the item or resend the item until I receive the original parcel.

Good customer service is a priority so please feel free to contact me for larger orders, item adjustments, custom orders or if you would like any further information regarding myself or my products. My email address is anna1king@hotmail.co.uk .