SHIPPING DAY: FRIDAY.
CUSTOMER SERVICE: from MONDAY to THURSDAY - 09: 00-10: 00 UTC + 02: 00

DISPATCH TIME: 2-5 work days.
DELIVERY TIME: Depends on your country and its possible restrictions. The time it takes to arrive is not in my hand. For Spain it usually arrives in a few days while for other destinations it takes a few weeks.

The cheapest option. I cannot be held responsible for any losses or delays. If there is problem with the shipment, in this case the money will not be returned to the client, since I have no way of knowing if it's a scam.

You have a maximum of 3 months after the date the shipment was made to contact me if you think there is a problem with your order. I will contact the shipping company to solve it. In case of loss, the customer will be fully refunded.

Only when the shipping company returns your order to my postal address, I will proceed to refund your money. We can talk by Etsy message or via email retazosdesueno@gmail.com to find a way to resolve the situation.

I currently do not have this service in my shop.

Yes! Please write to holalucilua@gmail.com. If at that time I can take commissions, I will let you know and we will start talking to give you a budget. Thanks for your interest!

In @retazosdesueno you can keep updated about the activity of my shop, see photos of the products, discounts or offers available.

However, at @lucilua_ I focus on my main activity, as an illustrator and 2D animator. Thanks for your support!