Ads are prepared exactly as they appear in the listing.

Additional images are added by splitting or resizing the existing photo box area.

Image placement is done at the discretion of our designer for best possible placement. Specific requests may or may not be possible due to the design selected.

Ad purchase includes 1 round of minor tweaks.

Additional rounds of proofing may incur a charge.

Be mindful of word count suggestions due to space limits.
The total count includes all text, quotes, and the names signed at the end of the message.

Our designs are prepared in the sizes listed, at 300 dpi, and delivered as a .jpg file. Changes must be requested when you place the order.

Already Designed ads are sold to multiple clients.

Include information exactly as you want it to appear in your project. We will copy and paste what you provide into your project.

We do not proofread, please be sure to check everything when we deliver the file.

You can include it in the personalization box or message to the seller.

All designs are prepared as they appear. Use the photo example as your guide as to what to include.

Include all details: Name, Birthday, Anniversary Date, Color change if applicable to your project.

Add size specifications if different than posted.

Provide your submission or project deadline.

Any additional notes about the project.

See the FAQ below on sending us your photos.

Our designs are sold as you see them in the example. This is so they may be returned as quickly as possible.

Changing a layout or physical aspects is time-consuming and requires an additional charge.

Should you wish to change something, please email us and inquire. We will advise you if a custom design purchase or change modification is required.

Some icons and sports graphics "may" be changeable. If uncertain, please ask.

Email your non-copyrighted images to: susan@bsusan.com.

Do not send high-resolution images through convo. Etsy downsizes them to 72 dpi.

All our designs are 300 dpi. Sending 72 dpi images, particularly for large posters will not scale appropriately.

DO NOT crop your images. We use clipping masks and need the full-size image.

Editing, retouching, enhancing or color conversion of your images is not included. We do offer these services for an additional charge for our time.

Adding additional images (Available in Drop Down Selections)

Adding Rush Processing (Available in Drop Down Selections)

Re-design or Modification. (Please convo us.)

Custom Design

Exceeding proofing/edits limit

Editing, Retouching, Photoshop Services & Image Restoration

Professional Printing Services

The turnaround for most projects is 5 "Business Days" calculated from the NEXT business day "after" your order is placed and reviewed.

Orders received after hours or on weekends/holidays will be reviewed on the next business day. Day one is the following business day.

You must send all materials when you place the order to meet the turnaround time.

If timing is of concern, please email us for current estimates or select RUSH or Expedited (3 Day) Delivery.

CUSTOM DESIGN projects are generally in 5-7 Business days with the same considerations as above.

Business hours:
Monday-Friday 9 AM - 6 PM - Eastern Standard Time

RUSH orders cost an additional $30 for most "Already Designed" projects. $40 for Custom Design. You may select RUSH delivery from the check-out options.

Orders are turned around in 24 hours, beginning with the next business day and based on our current RUSH order workload.

Processing time is during regular business hours, M-F - 9 a.m. to 6 p.m. EASTERN STANDARD TIME.

If timing is of concern, please contact us prior to placing your order.

All necessary components MUST be received at the time of order to ensure our RUSH delivery estimate.

Exceeding the recommended number of words for most projects affects the readability of the finished product.

It requires the use of a smaller font. This makes the text harder to read.



For most projects, we can change the wording as long as a similar amount of characters.

Some designs do allow for additional information, i.e. RSVP, Telephone & Email, or brief additional info about the event.

Always inquire, we will do our best to meet your needs. Our goal is to always ensure your final project will look its very best.



For messages that greatly exceed the space for wording, please purchase a custom design or design modification so we may prepare your ad to accommodate the additional text.

We offer high-quality, professional printing services upon request through our Photography Studio.

If you prefer us to prepare a tangible printed product, please email or Convo us for a pricing quote.

Custom design services are the perfect way to create a unique and perfect design that matches your theme, event, or vision.

We can work together, Or, give us the reigns and we will create something special for you based on your input.

Creating custom artwork is where we shine the brightest.

Design services are available for all projects and products. Including Marketing and Branding for Small Businesses and more.

All styles and themes are possible. Just email or convo us with the details and we'll bring them to life. You will always be kept up to date on my progress and receive proofing along the way.