READY TO SHIP ITEMS - I spend a lot of time constructing each and every product I make and really want you to be happy with your purchase. Please contact me immediately if anything is amiss. Generally, I will refund the cost of the item, less shipping. CUSTOM ORDERS Unless I make your item incorrectly, I do not accept returns on custom orders so please be sure you order what you want.
Please email me with any questions concerning made to order/custom items. Because each item is one of a kind, there will be at least some slight variations like buttons. Prices for custom orders are negotiated prior to purchase. Once we have come to an agreement of what you want and price, I will create a custom listing for you to buy. Once you have made the payment, I will email you when I start making your item and through the process if I have any questions. You also receive an update from Etsy when I ship your item.
Please check each listing for the turnaround time for custom orders, it will vary depending on the time of the year. Items that are ready to ship will be mailed the following business day. Purses and clutches are wrapped with tissue paper, and shipped in a sturdy shipping box. Change purses and straps are mailed in a bubble mailer.
DOMESTIC Shipping Addresses: Purses over a pound (mainly large purses) are shipped using USPS PRIORITY mail, which arrives in 2-3 business days. Purses/pouches under a pound are mailed via USPS FIRST CLASS Mail which arrives in 5-7 business days depending on the recipient location. When you check out, you will have the choice of upgrading the shipping, if you desire.
INTERNATIONAL Shipping Addresses: packages are mailed via First Class Package International Service and will arrive depending on the receiver's country location. When you check out, you will have the choice of upgrading the shipping, if you desire. Please understand that I am not responsible for packages being stuck in customs. Also, the buyer is responsible for any additional fees that may be charged at customs.
I accept Etsy Shop Payment, paypal and all other major credit cards. (you can pay by credit card without using PayPal.) These are helpful Etsy links if you need some help in the check out process. How do I purchase an item on Etsy? http://www.etsy.com/help/article/339 Need help with PayPal? http://www.etsy.com/help/article/31 How can I purchase an item with a credit card through PayPal? http://www.etsy.com/help/article/361 How do I pay with an Etsy Gift Card? https://www.etsy.com/help/article/3088?ref=help_search_result