Shipping is done with registered mail so you will need to sign your package upon receipt. For this reason it might be wise to have your bag or other leather accessories delivered to your work address.


Once your payment is cleared, your item will be despatched within 9 days.

All items are shipped with International Priority Registered Mail. Upon request I could send you a tracking number to follow the progress of your package.

Delivery dates from the shipping date range from one week for Europe and two to three weeks approx for the US, Canada and Australia.

Please note that it is normal for a week or two delay due to items may be held in customs for checking. This applies for items outside the EU zone.

When paying via Paypal, please make sure you have the correct shipping address listed with Paypal. If you require shipping to an alternative address please email me at iyiamihandbags (at) gmail.com or convo me as soon as possible.

INTERNATIONAL SHIPPING RATES

Shipping rates depend on the weight of the package.

INTERNATIONAL CUSTOMS

Packages may be held in customs and therefore be delayed.
You will be able to see if your package is held in customs via the tracking information that I will send upon request.

Some countries may charge customs fees. I cannot guarantee this information and buyers are responsible for paying their own customs fees.

CUSTOM ORDERS

Since all of our designs are handmade can be customized upon request. If you would like an item that was sold out I can do a custom order for you if I have the leather available in stock. Please note that custom orders could take up to two weeks maximum until produced. Please contact us with full details of your custom order.
IMPORTANT NOTICE
In case of a custom made returns cannot be accepted

WHOLESALE
For any wholesale inquiries please do not hesitate to contact me.

FEEDBACK

I am sure that you will be happy with your purchase and I would appreciate your feedback. If you are not satisfied with your purchase please DO let me know and be assured that I will do everything I can to satisfy you. My aim is to provide great customer satisfaction and I will do whatever I can to make you happy with your purchase.

AFTER SALES SERVICE

After sales service is available in all items. Please contact me for more details.