Replacement order and assembly of birthstone on a prior order

AmeliasExpressions

Have a question about the item? Send a message.

This seller usually responds within a few hours.

Replacement order and assembly of birthstone on a prior order

Message Seller

$9.99

Free shipping to United States

State what the error was and how you need it fixed.
Example: Change the June stone to July

256
This item requires personalization
You’ve reached the limit! Use 256 characters or less.
Please select a quantity

Item details

Handmade item

Made to order

Make a booboo? Need to replace the birthstone because you thought they were born in October but it was September? She was due in March but baby came in February? Yes, it happens a lot and we get it. This listing does not apply to errors made by us. We will handle that directly with you.

This listing includes the steps to fix this and what you get included. The work/time involved for the fix and the shipping and handling back to you is all included for one flat rate. You do need to cover your shipping to us, though.

1. return the item back (tracking is strongly recommended) to our physical studio address:

Amelia's Expressions, LLC
ATTN: OOPS/Your Order #
70 5th Street
Belford NJ, 07718

2. Once received, we will remove the incorrect stone and add the correct stone.

3. We will ship back to you.

Shipping & returns

Ready to ship in 1–2 weeks
From United States
Free shipping to United States
No returns or exchanges
But please contact me if you have any problems with your order. See return policy

Etsy offsets carbon emissions from every delivery


Reviews

5 out of 5 stars (928)

Payments

Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
PLEASE NOTE WHEN YOU MAKE A PURCHASE YOU ARE AGREEING THAT YOU HAVE READ ALL OF THESE POLICIES IN FULL. I CANNOT BE RESPONSIBLE FOR THOSE WHO FAIL TO READ THE DESCRIPTIONS OF AN ITEM OR THE POLICIES. IN A NUTSHELL, SAYING YOU DIDN'T SEE THIS IS NOT AN EXCUSE AND WILL NOT PERSUADE ME TO CHANGE THE RULES.


I accept PayPal or Direct Pay with any credit card listed by Etsy.

If you pay via eCheck on paypal, your item will ship once the payment clears. If the payment does not clear after the 2nd attempt, your order will be canceled.


Once an order is placed it goes to production within hours, therefore cancellations cannot be accepted.

Returns & exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Returns and exchange details

ALL SALES ARE FINAL.

These are handmade items and majority are customized or personalized, however due to the fact that we do not carry inventory and each item is "made to order", we cannot accept returns or exchanges.

If in the event your item arrives and there's a spelling error or something else looks wrong, please contact me and we can determine it on a case by case basis. If we encounter a situation with a custom item, we will only be able to offer a refund at 50% less shipping costs.

Shipping policies

PLEASE NOTE WHEN YOU MAKE A PURCHASE YOU ARE AGREEING THAT YOU HAVE READ ALL OF THESE POLICIES IN FULL. I CANNOT BE RESPONSIBLE FOR THOSE WHO FAIL TO READ THE DESCRIPTIONS OF AN ITEM OR THE POLICIES. IN A NUTSHELL, SAYING YOU DIDN'T SEE THIS IS NOT AN EXCUSE AND WILL NOT PERSUADE ME TO CHANGE THE RULES.


I ship all packages in a secure padded envelope via USPS first class mail. If you need your item quicker, please purchase a priority upgrade. https://www.etsy.com/listing/156560673/priority-upgrade?

Option for insurance on regular first class packages is located here: https://www.etsy.com/listing/217049256/usps-shipping-insurance-for-united

I provide a tracking number for all packages be it first class or priority.

If a package is lost and tracking confirms this, I can only assist those that were shipped via priority and/or with insurance.

If your item arrives damaged, I will require photos of the item and the package to determine if this was a legitimate USPS damage or something else. Yes, I've seen it all and I have to protect myself from scam artists.


INTERNATIONAL CUSTOMERS are responsible for all the custom fees charged by their country. I cannot control this and do not make the rules about this. Please do your research about custom fees before making a purchase from another country.
PLEASE NOTE WHEN YOU MAKE A PURCHASE YOU ARE AGREEING THAT YOU HAVE READ ALL OF THESE POLICIES IN FULL. I CANNOT BE RESPONSIBLE FOR THOSE WHO FAIL TO READ THE DESCRIPTIONS OF AN ITEM OR THE POLICIES. IN A NUTSHELL, SAYING YOU DIDN'T SEE THIS IS NOT AN EXCUSE AND WILL NOT PERSUADE ME TO CHANGE THE RULES.


I ship all packages in a secure padded envelope via USPS first class mail. If you need your item quicker, please purchase a priority upgrade. https://www.etsy.com/listing/156560673/priority-upgrade?

Option for insurance on regular first class packages is located here: https://www.etsy.com/listing/217049256/usps-shipping-insurance-for-united

I provide a tracking number for all packages be it first class or priority.

If a package is lost and tracking confirms this, I can only assist those that were shipped via priority and/or with insurance.

If your item arrives damaged, I will require photos of the item and the package to determine if this was a legitimate USPS damage or something else. Yes, I've seen it all and I have to protect myself from scam artists.


INTERNATIONAL CUSTOMERS are responsible for all the custom fees charged by their country. I cannot control this and do not make the rules about this. Please do your research about custom fees before making a purchase from another country.

Additional policies

PLEASE NOTE WHEN YOU MAKE A PURCHASE YOU ARE AGREEING THAT YOU HAVE READ ALL OF THESE POLICIES IN FULL. I CANNOT BE RESPONSIBLE FOR THOSE WHO FAIL TO READ THE DESCRIPTIONS OF AN ITEM OR THE POLICIES. IN A NUTSHELL, SAYING YOU DIDN'T SEE THIS IS NOT AN EXCUSE AND WILL NOT PERSUADE ME TO CHANGE THE RULES.


CARE of your Jewelry (and this applies to all types of jewelry)

* DO not bathe or swim while wearing your jewelry
* DO not exercise while wearing your jewelry
* DO not spray perfume while wearing your jewelry
* DO not sleep while wearing your jewelry.

FAQs

SHIPPING ADDRESSES CANNOT BE CHANGED AFTER THE ORDER IS PLACED. IF YOU DECIDE YOU WANT TO SHIP ELSEWHERE, YOU MUST REQUEST TO CANCEL THE ORDER AND RESUBMIT IT. I CAN ONLY SHIP TO THE ADDRESS SHOWN ON THE ORDER. IF I CHANGE THE ADDRESS IT WILL VOID ALL BUYER AND SELLER PROTECTIONS ETSY OFFERS.
Do to the nature of our products, we are unable to guarantee anything as we all know accidents happen. We will take all incidents on a case by case basis. This does not mean everything is guaranteed, but will determine the best option taking all facts into consideration.
We package all items with the exception of our flatware items, in an organza drawstring pouch. All items are secured and/or wrapped to prevent scratching or damage during transit.

Forks are enclosed in a lovely kraft box with a cushioned fill.
Allthough we feel the forks should be used as a novelty keepsake, if you plan to eat with them, please follow the care noted here. Forks should be washed and dried by hand. Never put them in the dishwaher. Do not soak for extended periods. A quick rinse/wipe/rinse/dry is the best care.


JEWELRY - do not use chemicals to clean ANYTHING. Not only is it bad for your skin, but it can damage your jewelry.

Use vinegar or a natural cleaner.
We offer 3 types of design service - Custom, Personalized & Special Orders.

Custom - These are items that are basic sayings w/out images e.g. "you are my sunshine" or "Reach for the stars"
Requests for these items have no extra fee in addition to the cost of the charms, BUT I will reserve the right to add any non-proprietary designs to my shop. Basic images are extra $3.

Personalized - designs like Middletown Lions Club or Middletown Ladies Auxiliary, Mary's 50th Birthday, etc.
Setup/design is $8 +cost of charms.

Special orders - established logos/graphics sent to me in a file(i am not creating your actual logo for your business) - laser conversion of a logo file is $5 + charms.

Forks excluded.

See more faqs about reorders.
Custom items, if added to my shop can be reordered easily. If not you can always request it again.

Personalized and special orders will be stored for 90 days. Their file is dated and if you should reorder within 90 days, there will not be any additional charges. If you order after 90 days, you will need to pay for the $5 or $8 fee that corresponds to your order.

You may also like

Related to this item