I LOVE taking customs. Just message me and we can work something out.

Embroidery: Keep your hoop dry and away from anything that could stain it, as your hoop can’t be washed. Dust it occasionally by dabbing it with the sticky side of some masking tape or a lint roller. Keep the tension in the hoop tight; don’t untwist the top.

Wall hangings: Keep your piece dry and away from anything that can stain it. Some fringe might tangle so occasionally comb it with a wide tooth comb.

All hoops and tapestries are sized as marked.

Each hoop takes about 1-5 hours to stitch, even the small ones. Lettering takes the longest. Some designs are more involved than others. Designs with a lot of different colors also are time consuming.

Fabric prep, sketching the design, finishing the back, and packaging the order for shipment adds an additional 2 hours.

LOST/STOLEN MAIL:
Please email me immediately if you come across this issue and I will do my best to address it. There is nothing more frustrating than not receiving what you have paid for, but please note I am not held responsible for any lost or stolen mail. Please be certain your address is a safe deliverable location. More often than not, I have found that the mail is not stolen it is just taking longer to arrive due to circumstances outside of my control.