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Important: On behalf of Son de Flor Team, hope you and your loved ones are safe and healthy at this time. Please note that due to national shutdowns your item delivery time might be affected. Therefore, we kindly ask for your understanding, if you experience any delays in our delivery process. In the unlikely event that your delivery time exceeds 30 days, your order can not be cancelled and a refund will not be received.

We aim to dispatch orders as fast as possible. Processing normally takes 3-5 working days following the email confirmation that your order was dispatched. However, although we try to deliver within the aforementioned timeframe, the delivery may take longer if something unexpected occurs. Delivery times may vary depending on the delivery method and area. Also, occasional delays may occur in case of unforeseen circumstances (e.g. technical malfunction, customs clearance procedures by authorities of a destination country). Accordingly, the delivery time is indicative and is therefore not guaranteed. At the latest, an order will be delivered within 30 days from the email confirmation that your order was dispatched unless otherwise agreed by Son de Flor and you. We are not responsible for lost, held, or damaged packages. Also, we do not assume responsibility for mis-delivery errors via carrier, or incorrect shipping info. Son de Flor doesn’t refund shipping fees or pay shipping for uncollected packages.

Please kindly note that Son de Flor is not responsible for any customs fees and/or import duties you might incur. Unfortunately, we have no control over these charges and cannot inform you what the cost may be as customs policies and import duties vary widely from country to country. If in doubt, we recommend contacting your local customs office for information before ordering.

Privacy Policy. Son de Flor is committed to handle all personal information with the greatest care. If you have a question that is not answered here or if you would like to receive more information about how we collect, use and store your personal data, you can contact us at any time.

When you place an order with us, we require certain information, such as first name, last name, email address, shipping and billing addresses, payment details, so that we can process your order and deliver your items. Your payment details will only be used in order to conclude the payment process. Your credit card information shall never be stored. In addition, we collect your personal data that you submit to us when you send queries, leave reviews or sign up for our marketing communications.

We process your personal data only in the presence of one of the conditions provided for by the law in force, and specifically: (i) for the conclusion and execution of a contract of which you are a part; (ii) comply with a legal obligation, e.g. tax laws; (iii) based on your consent.

At any time, depending on the specific processing, you have:
- right to access: you have the right to know what personal data of yours we are processing, where that data came from and how we are using that data;
- right to portability: you have the right to get a copy of your data transferred to you or to another party.
- right to rectification: you have the right to ask us to update, correct or supplement the data we hold about you.
- right to object to direct marketing and revoke your consent for processing.

You can exercise these rights at any time by contacting us.

We will at all times comply with the laws and requirements of data protection laws to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully. We will not disclose your personal information to any third party, except as may be required by law. We may use the services of external suppliers to help provide our services to you and meet our business needs, as a result we may share your data with these suppliers, such as delivery companies, marketing agencies, tax consultants. These suppliers have been selected after a rigorous evaluation process and chosen for their security, reliability and competence.

Other. We offer products for sale exclusively to adults who are at least eighteen (18) years of age. By placing an order, you warrant that you are at least 18 years old and are legally capable of entering into binding contracts.

Whilst we try to ensure that all information displayed on our website is accurate and up to date, we cannot guarantee that the content of our website is free of inaccuracies or typographical errors at all times. Son de Flor does not assume any liability for the consequences of incomplete or erroneous information on the website.

We cannot guarantee that colours of the products on our website will be true to life. Son de Flor cannot be held responsible for variations in colours since this depends partly on the colour settings of your monitor and computer.

Our website may contain links to other websites maintained by third parties and beyond our reach. Son de Flor cannot be held liable for content or privacy policies of such websites.

These Terms and Conditions represent the entire agreement between you and Son de Flor and supersede any prior agreement, understanding or arrangement between you and Son de Flor, whether in writing or oral. 
Both you and us represent that, in entering into this contract, neither you nor us has relied upon any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us prior to such contract.

These terms and conditions shall be in accordance with the laws of Lithuania and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the courts of Lithuania.

We may need to update our terms and conditions, so we invite you to review them regularly.