Want something I've already sold or something new, a design of your own creation, convo me. I'm happy to work with you on a custom or personalized order. Sometimes, I require a 50% deposit, especially if its solid gold or an item over $100. During the process, I will send you photos so you will see everything as I go along and can approve or make changes at any time. I will also send you final photos for approval before shipping.

If you are unsure of your ring size, you can go to most mall jewelry stores, Walmarts or Targets to get your finger sized. I also sell ring sizers for $2 in my shop that can be used to measure all your fingers and toes. Please keep in mind, the thicker the ring, the larger the size needed. If you normally wear a size 7 in a thin ring, you will need a 7.25 or 7.5 in a wide band ring. If you want a Necklace or Bracelet resized, and the option isn't available in my listing, send me a convo. I will always accommodate you if I can.

Please don't wear any jewelry while cleaning, using chemicals, bathing or swimming esp with opals, turquoise, leather, oxidized jewelry (blackened silver) and gemstone settings.

Most jewelry (Not Oxidized or Leather) can be cleaned using a liquid jewelry cleaner or gentle dish soap like Dawn in lukewarm water. Just swish your jewelry around a bit, rinse with water, and then allow to air dry.

Most rings can be cleaned with a polishing cloth, especially solid gold, 14k gold fill, fine silver and sterling. Do not wipe or rub Gold Vermeil as the Gold Plating will come off and reveal the Sterling underneath.
Don't use Sonic Cleaners unless it is for Metal Jewelry that doesn't contain any stones.

I box and wrap all jewelry in a pretty blue paper with a handmade bow unless you ask me not to. Most brides don't want their bridal orders wrapped because they wish to use their own paper.

This isn't a big deal and it happens a lot. If it is an all metal ring, it will be an easy fix. I will ask that you get your finger measured or will send you a ring sizer to confirm. When you send the ring back (With Delivery Confirmation), I will exchange it for the proper size and return it to you as soon as possible. I only ask you to pay for the shipping back to you.

If it's a necklace or bracelet, I can usually extend it. I don't charge for this, but do ask that you pay for the cost of shipping it back to you. Let me know you want it lengthened or shortened. I will give you an address to use for the return/exchange. please include delivery confirmation on your package when you return it to me.

Most of my jewelry is ready to ship. If you are purchasing something as is, your order will almost always go out within 24 hours. However, if you require a different length, size, or finish, that will require time. Oxidizing (Blackening the Silver Finish) usually only requires a few hours to a day. Removing oxidation requires a couple of days. Rosary rings require 6 to 10 days.
I usually have this information at the top of my listings. Please keep in mind these are processing times, not shipping times. If you choose to ship via Priority Mail, it will not speed up the processing time. It will only speed up the shipping/delivery time.

If you live within the European Union, you will be charged a Customs Fee and VAT Tax. The amount varies depending on your country. I do not know how much you have to pay, but you can find out online if you search for your country's import charges. This fee has nothing to do with the shipping fee. It's imposed by your country. I usually contact my customers before shipping to offer to cancel their order rather than pay the additional fees. I understand and have no problem canceling and refunding your money if I've not shipped your item. I usually wait a couple of days to hear from you. Please don't ask me to mark your package as a gift. I am not responsible for postal or custom delays. They are out of my hands.

I send almost everything in a blue gift wrapped box that is ready for giving. The only time I don't is when a customer specifically requests no wrapping or if it's a bridal order and the bride is using her own paper. Most of the time, I use the gift invoice. The gift invoice, as opposed to the traditional invoice, doesn’t include a price. I am also happy to include a small message.

I want you to be happy with your order. If you are not, please contact me within 7 days of Delivery. I will give you instructions that include a different mailing address and ask you to include Delivery Confirmation (and in some cases, Insurance) on your return package. Your item must be shipped back within 14 days of your Return Request and in the same condition as you received it.

For domestic shipping, I offer First Class, Priority, Priority Express, FedEx Home Delivery, FedEx Overnight. If you need something quickly, please let me know. I will let you know if I can ship in advance of the date, but please note, I am not responsible for any delays incurred by the Postal Service or FedEx. Once I give them your package, it's delivery is out of my hands.

Please CONFIRM YOUR ADDRESS is correct. Contact me ASAP if it isn't and I will try to change it if I haven't shipped your item. However, once the item is shipped, I can't refund or replace it if it's gone to the wrong address. If the item returns to me, I will have to charge you to reship to the correct address, so PLEASE CONFIRM YOUR ADDRESS.

I donate to a lot of Jewelry and money to organizations who support my nearest and dearest causes. Because there are many, I am unable to donate to your cause, but thank you for thinking of me.