It is important to me that you love your purchase, or at least really, really like it. Items are returnable within 10 business days, but you need to pay the shipping. I recommend using delivery confirmation/tracking number.

If you have to return/exchange, please contact me so we can work something out. I handle these requests on a case by case basis.

Items must be in original condition. I cannot refund shipping costs.

Your order will ship to the address you choose during checkout on Etsy.
Shipping prices cover shipping materials and delivery charges.

DOMESTIC SHIPPING - I ship via USPS mail. First class & priority mail depending on the weight with tracking included.

INTERNATIONAL SHIPPING - I ship international via USPS International First Class Mail, which means your package can take approximately 10-20 days to arrive once shipped. Insurance/tracking is not included in the price of international shipping, if you would like to add this option for your security, please contact me. I cannot be held responsible for international packages that go missing.

IMPORTANT: Certain countries have specific customs rules, sometimes taxing merchandise coming in from abroad. The customer only is responsible for paying these taxes in his/her own country.

CUSTOM ORDERS - I am pleased to consider custom orders.

COLORS - Due to differing monitor and computer color settings, the colors you see might not exactly match the actual colors in the items in my shop, though I make every attempt to photograph in natural light.

All of Anne Hall Designs' noteworthy goods are lovingly crafted by hand. This makes each piece unique. No two pieces will ever wind up identical. Only a machine can do that.

Anne Hall Designs' products are not to be re-distributed, copied, imitated, or misappropriated in any way.

I am always here to answer any questions you may have.

Thank you for stopping by!