Please send me your personalization in the "Note to Seller" box at time of checkout.

PLEASE MAKE SURE TO DOUBLE CHECK YOUR SPELLING AND MAILING ADDRESS ON YOUR RECEIPT. KEEP IN MIND EACH ORDER IS HANDMADE & HAND STAMPED THEREFORE THERE MAY BE A SLIGHT VARIATION FROM THE PHOTO IN THE LISTING.

I am happy to make custom orders if you like something but would like it a little different than pictured.

Each item comes packaged in a little brown gift box ready to gift or wrapped up special just for you.

Please message us for wholesale.

Sorry, we are only able to stamp on one side of the item.

Items may contain small parts which is a choking hazard for small children. Items in this shop are not intended for small children, nor should they be worn or left in any place where unattended children may have access. CHOKING HAZARD -
♥ Keychains & Jewelry contain small beads and metal parts.
♥ Not suitable for children under 4 years of age.
♥ We do not create keychains or jewelry for children under the age of 4.
♥ Children should be supervised at all times when wearing jewelry.

~ For personalized pieces, I do not accept returns and they are non-refundable. If however, I have made an error please contact me right away. Your satisfaction is my top priority.

~ For non-personalized pieces, I offer a 14 day refund if you are not satisfied with your purchase. Buyer is responsible for shipping costs as well as return shipping costs.

- If your item breaks within 30 days please message me right away so I can take care of the problem.

EXCHANGE: We do not offer any exchanges on items that are customized.

NON-PAYMENT OF INTERNATIONAL FEES: We do not provide a refund or exchange for items that are not picked up for non-payment of fees for international orders (such as customs fees, import taxes, Royal mail fees, etc.),

PLEASE MAKE SURE YOUR ADDRESS IS CORRECT.
TheCopperImpact will not be responsible for items shipped to an incorrect address.

Once your order is shipped we will provide a tracking number for you to follow. If you do not receive your order in a timely manner, please contact your local post office and mail carrier. If the Post Office says your package was delivered they can open an investigation for you. Also, check with family and immediate neighbors. If your package is still not located, please message us and we will help in every way possible. We can assist you with filling out a stolen mail form with USPS and have you sign the required Postal Affidavit that you did not receive your package.