We condition our wood with a mix of organic oil (jojoba, olive, or coconut) and beeswax that we call T-Balm. Our T-Balm has no gluten, casein, corn, soy, sugar, vinegar, GMO products, yeast, parabens, latex, preservatives, petroleum, coloring, or perfumes. It's just pure oil and beeswax. The beeswax has been boiled long enough to kill botulism -- however, it is still always a risk as are any items with beeswax or honey products.

If you are unsure, just ask for a non-conditioned ring and we'll send it bare then you can use plain coconut oil, olive oil, or jojoba oil to season it.

Our conditioner is completely safe to use as a lip balm, diaper balm, wood conditioner, skin conditioner, and more.

We do not condition our beads but you should.

All of our beads have a 2-2.5 mm hole and work best with 2 mm cord. In order to fit the cord through properly hold a lighter flame to the end of the cut cord for about 1 second then roll it between your fingers to seal it and make it "hard" and no longer able to fray. This melts the fibers together. Then you can thread the cord through the beads or clasps. Once you are done and have your clasps on and you make a double knot, melt the knot a bit and roll it to firm it into a solid ball. That will prevent it from coming apart.

Go to our Facebook page for videos on how to assemble teethers, necklaces, and bracelets.

We have the lowest shipping costs you'll find, we charge exact shipping, it's free for orders $100+ (after discounts) in the US and we'll pay 50% of the shipping for international orders over $175 (after discounts).

Canada and foreign shipping is often calculated much higher but we will refund overages for ALL shipping (US and international) if it's $1 or more over what I paid. So if you pay $25 in shipping and it costs me $8 to mail it, I refund $17. Conversely, if shipping is more than we list we will invoice you for the additional shipping costs.

If we forget to credit your shipping don't hesitate to remind us.

If you have concerns, contact me with the list of items you want and I will create a custom order with exact shipping for

We are NOT responsible for a package once it leaves the US. If we provide you with tracking and if the item is stuck in customs we will not ship out a replacement as we cannot guarantee it won't also get stuck in customs. If your package is in customs please contact your local shipping authority and check on the status with them before contacting us. We will ask you for your case number so we can follow up on the item as well. Note that only one case can be opened per item. If we purchased insurance on the package we will open the case as we are the recipient of the insurance money (in order to allow us to replace your package).

You are 100% responsible for all customs, import, and duty fees. We are not responsible for any fees.

Our first class packages are NOT mailed with insurance as that would be very cost prohibitive. If you want insurance on your package it will ship priority and we will do that and will invoice you for the additional shipping and insurance. Cost is generally $7-20 for domestic US parcels and $25-48 for international parcels. You MUST contact us first to arrange for insured packages.

Note that we may insure certain packages based on value at our own cost (generally any package over $100).

As we now heat seal pack all of our products we can accept returns on products still in their original packaging. You will be responsible for all return shipping costs. Once we receive the items and can confirm their status we will credit you for your purchase price minus a 20% restocking fee. Shipping will not be refunded.

If you are in the EU you agree to abide by our refund and return policy due to the nature of our products.

Please read all descriptions before purchasing and if you have a question please contact us. If you need immediate assistance during business hours you can text us as at (636) 627-7627, we may not answer phone calls, text first.

Join our Facebook page --- https://www.facebook.com/TeslaBabyLLC/ --- See videos on how to use our products including: how to tie a proper knot for elastic bracelets, how to tie proper knots for teethers and hide the knot in a bead, how to get cord through beads single and doubled up, and more. We also announce specials only for our Facebook fans and you get to help us determine our new products and colors.

9 mm beads alone are NOT suitable for children with teeth to chew on as they can break posing a choking hazard.

We have never had a bead break, but it is a possibility.

Use 12 mm or 15 mm for any child with teeth and you can put 9 mm between these beads as they are then not taking the full pressure of the teeth and are safe. Please wash your beads upon receipt with baby safe soap like castile soap and warm water, let them air dry.

Note that all of our products have passed FDA compliance, CPSIA compliance, they are BPA free, lead free, phthalate free, heavy metal free, have passed all standards for the EU, Australia, Canada, USA, and California. See our certs at http://cert.teslababy.com

We try to process all orders within 2-3 business days. We ship most orders via first class USPS, which takes between 3-5 days to get to domestic addresses or 7-21 days to international addresses. Any orders over 16 oz are shipped USPS priority. All wood products are shipped in boxes to prevent breakage. We insure packages at our discretion, but you can always request that we purchase insurance and we will invoice you separately for that.