SHIPPING FOR MULTIPLE ITEMS: We’ll gladly combine shipping for multiple items; contact us for the pricing. This does not include large items such as coats. If the shipping calculator does not accurately record the shipping costs we will contact you requesting the additional shipping fees.

SHIPPING:
DOMESTIC - We ship most of our items with Priority Mail which includes tracking and insurance. Smaller packages and reduced or free shipping may be sent First Class. Larger packages may be shipped USPS Ground or through UPS or Fed Ex in order to reduce costs.
Shipping time: We ship our items within 2 business days. Often, we ship within 24 hrs.
You can expect your package within one week unless it has been sent Ground which can take up to 2 weeks. Tracking & insurance is provided for every item as available through postal service.
Any abandoned parcels which have been returned to us will be resent at the buyer's request. The buyer is responsible for any additional shipping costs. If the piece is unclaimed it shall be restocked without a refund.

INTERNATIONAL: Contact us for a quote for shipping.
All Customs, VAT and landing fees are the responsibility of the buyer and not included in the purchase price. We will not mark a package as a gift for Customs.
International Shipping Time: 1-2 days to ship. Allow 2-6 weeks delivery time for your items. It has to go through many hands and customs too.
All our packages are hand delivered to the post office. Once they are shipped, it is the responsibility of the buyer to track their packages. Tracking is not available to some countries. Once a package has been processed through the postal service it is out of our hands.

DAMAGED IN TRANSIT: Should a piece be damaged in transit, 1. Keep all packaging materials as the postal service will want to inspect them for damage. 2. Take photographs of packaging and damage for the postal service to inspect. 3. Fill out paperwork with the postal service. They will be your contact for reimbursement of damages.

Please be sure to read all measurements carefully. Allow a few inches to move in the waist and hip area. If your waist is 27" a garment with a 27" waist will be too small.
It is best to measure against a piece that you own which is similar in style or cut to allow accurate fit.
Please remember that vintage items are not new. Even the dead stock items with tags have been stored for years and may have small signs of wear. Our pieces are vintage, only one available. We do not have multiples in various sizes. We try to be as accurate as possible in describing the condition of each item. Please remember all pieces vary in age from 20 years and more.
All clothing is either hand washed, dry cleaned or steam cleaned unless otherwise noted. We repair loose seams, buttons & hems on all items that we sell.
Sometimes there may be an additional flaw that we have overlooked. We try to bring vintage pieces in their best condition to you.
We are a small business, we try very hard to give you excellent customer service and have a sense of integrity in our business dealings with you, our customers.
Thank you for shopping with Papillon Vintage Shop.