With proper care, your Monster Hoop should last for years to come. To avoid scrapes and damage, we suggest hooping on soft surfaces (such as grass, carpet or sand). Avoid concrete, if at all possible. Important note: Do not leave your hoop in a hot car, especially your travel hoop. Monster Hoops are virtually indestructable, but high heat WILL cause your hoop to warp.

If your hoop breaks within 6 months of purchase (provided that care intructions have been followed), simply contact us to discuss options. We ofter hoop repairs, however, the customer will be responsible for shipping. We aim to please and want to ensure that you are satisfied with your purchase.

All hoops are shipped via USPS, which can take up to 7 days in transit when shipped within the US. Due to the handmade nature of our products, please allow between 2-3 weeks for your hoop to arrive. All hoops are hand-made and, and in some cases, the hoop will need to be crafted before it's ready to send. I usually ship hoops out twice a week. If you live outside of the United States, please message me for details on shipping costs before you order. I am happy to accomodate orders out of the country but need to get an estimate and change the listing to accomodate the shipping difference. It's usually about $10 extra to ship outside of the country but varies slightly, depending on the location.