PROCESSING AND SHIPPING TIME does not include weekends or holidays. Please make sure to order item with this consideration to avoid delays.

DOMESTIC SHIPPING: Items will be sent Priority Mail with Free Delivery Confirmation. Some smaller items will be sent First Class with D.C. All items are insured.

DOMESTIC ORDERS OVER $500: All orders over $500 will need to be sent with signature confirmation.

INTERNATIONAL SHIPPING: For International customers, your item will be shipped First Class Int'l or Priority Int'l. All items are insured. Heavier items will need to be sent Priority Int'l.
Etsy shows text "VAT included (where applicable)" under price of items that ship to the EU. That is a general statement which only applies to EU sellers who are VAT registered.
I live in the USA, not VAT registered, no VAT is included in price for any of my items. You will need to pay VAT and add'l charges upon receipt.
I will need to fill customs form out properly, not as a gift. If item is returned, not claimed for any reason(customer does not want to pay customs/VAT fees, shipping address not current, etc.), I'll refund minus original shipping and shipping costs incurred by postal service for returning package only if item arrives back to me in excellent condition, just as originally shipped. CUSTOM ORDERS not included in this policy.

GIFT ADDRESS INFO: If you would like this item sent as a GIFT, please let me know the gift address in the "notes" section on Etsy and what you would like me to write in the gift card.

INSURANCE:

ALL packages are insured for loss or damage either through USPS, a third party insurer, or personally by me. I want your package to get to you safely and intact. International orders are insured through a third party insurance company. If ANY package arrives damaged, PLEASE make sure to keep everything INCLUDING the packaging and let me know as soon as possible. If I used USPS or a third party insurer, you may receive a letter that will need to be signed and returned to the insurance company confirming the damage or loss. A refund will be made after insurance forms that need to be completed by buyer are filled out and submitted. Pictures may need to be taken of package.

CARE INSTRUCTIONS - I wash quilts in cold water and medium dry. Totes will need to be washed using delicate cycle and medium dry. Spot clean base piece. Please clean dryer lint filter periodically during drying time. Rag quilts will have fibers on them for the first few washes, so a lint roller is helpful.

I try to make sure my photographs represent the item's true color to the best of my ability. However, monitor colors vary dramatically and no matter how good a color looks on my monitor, I have no control of what it will look like on yours. I do offer a verbal description of the color(s), but that may leave even more open to interpretation. Be aware that the actual color(s) may vary from your expectations.
If you have any questions or concerns about an item's color, please convo me and I'll try to provide greater details.

LAYAWAY POLICY -
~ I offer a layaway payment plan. Please contact me if you are interested and I will set up a listing for you.
~ I'll set up a listing for you with initial payment. Add'l payments will be monthly until paid in full. Final payment will include any shipping costs.
~ READY TO SHIP items can be 2 or 3 payments. You can choose amount of payments you would like to have for CUSTOM and MADE TO ORDER. After first payment, fabric will be ordered if needed and you'll be added to my order schedule.
~ READY TO SHIP items will be returned to shop and order cancelled if payment not received within 2 weeks of invoice. MADE TO ORDER and CUSTOM ORDERS will be canceled after 3 months of no payment received.
~ Invoices will recur monthly until paid in full. If your order has not been paid in full by the scheduled date to begin, I will need to move your order to the end of my order calendar.
~ Please understand that I will not be able to start your order when you have paid in full if other orders are before yours on my schedule. I will let you know at that time when your order will be finished.
~ No refunds will be made for layaway payments. I do offer store credit for payments made if you decide to cancel, although *initial payment is not included in refund*.
~ If you change your mind about fabrics after they have been purchased, you will need to pay the additional amount to order new fabrics.