Baby Christmas Onsie T-Shirt Sheep Incognito Animals The Three Wise Guys Alpaca Goat Sheep

Refunds and Exchanges

Sheep are generally good to have around in your home - however, sometimes they just are determined not to fit in: in that rare case, when you and the Sheep Incognito just don't groove, you can send the item back to us in the same condition as you received it - however, shipping can not be refunded, sorry.
Please convo us if you are not happy with your purchase - we want you to enjoy the Sheep Incognito as much as we enjoy creating them.

And of course, we are always tickled pink when someone takes the time to comment about how awesome their Sheep Incognito Flock looks in their new home...


Custom orders usually can not be returned - but we have yet to have someone ask for that, so we will be happy to at least give that option consideration if necessary.

All refunds will be returned in the same method as the payment for it was processed.

Additional Policies and FAQs

FEEDBACK:

We usually wait for the buyer to leave feedback first so we know that you are happy with your Flock addition.

Shipping Sheep? Those travel by priority mail in most cases. Larger packages get a lift with UPS or Fedex

Shipping for the Sheep:

Unless otherwise indicated in the item listing, paper prints take 3-7 days to ship (during show season, there might be a small delay of 2-4 days for that. Giclées on canvas generally take 5-10 days for standard sizes. Custom orders for giclées on canvas in large sizes can take up to 4 weeks, since we outsource those to our printing specialist, and scheduling will depend much on how busy he is at that time.

Please convo, if you need something faster - we can usually accommodate rush orders, but need to arrange the studio schedule around that.


We try to ship the fastest and cheapest way via USPS, which is usually Priority Mail or First Class.
Calendars are usually mailed via First Class mail.
Once the package leaves the studio, we generally have no control over shipping times, loss, or damage - we will supply you with a tracking number though, so that you can keep an eye out for the wayward Sheep Incognito heading your way.
You may purchase insurance for your shipment, which will increase the shipping costs a bit - please contact us before placing your order to arrange for this.
Any claims for loss or damage in transit will need to be made with the shipping service directly.

International shipment will usually incur additional shipping charges.
Please contact us before placing your order for costs of shipping to your location outside the USA.

Thanks for understanding.

We also offer WHOLESALE and CONSIGNMENT to Knitting Stores, Boutiques, Gift Shops, Museum Stores, Pediatrician Offices, etc. - please email us at the studio at conni@charisma-art.com for more information.

All my prints, giclées, calendars, jewelry are made under my direct supervision - all prints and giclées in standard sizes are made here in my studio.
Calendars are printed in the USA.
Jewelry is made by us in the studio with purchased in the USA materials.

All prints are printed on Epson machines, using only Epson inks and papers to ensure a lifetime of vivid colors.