* Orders will be shipped within 21 days of completing the order (it is usually sooner than this).
* Custom orders will take longer, but I will talk and message you throughout the entire process.
* All shipping costs INCLUDE the cost of materials to ship (ie. the envelope, packaging, weight, etc.)
* I mainly using USPS and FedEx, but occasionally use UPS. If you need to upgrade your shipping, please let me know.
* US Shipping usually takes 3-5 business days. International can take up to 6 weeks depending on Customs.
* I will ALWAYS send a shipping confirmation with a tracking number. If for some reason I cannot get a tracking number, I will be sure to let you know and inform you of WHY I was not able to get this.
* All of my items are packaged with care and will come with a thank you card and extra small items.
* I apologize to International buyers, but I cannot be responsible for lost or damaged packages, tax fees, or custom fees. I will, however, be happy to work with you at discounted rates should you lose your package.
* Repeat buyers will get free prints and discounts. I will usually contact you if I notice that you are a repeat buyer.
* All ORIGINAL painting sales (custom paintings and original items) are FINAL. Once they have shipped, I cannot issue a refund.
* I cannot issue refunds after the piece has been shipped.

I do all work out of my home. I design, draw, paint, and pack everything by hand, by myself. I do have prints, stickers, and buttons made through local printers, but if they are late on my orders, then my order will be late to you. I will always inform you if this happens, but please be understanding. I want to make you happy, I want to make sure that your order is as perfect as possible, but do understand that I run this store by myself in addition to my 8-5 job.

I thank you in advance for your patience and understanding!