Not all products offer a proof, but we can typically send one, just let us know!

For products that require a proof, you'll receive a proof within 1-2 business days.

PLEASE be on the lookout for the proof via email. If we do not receive a response your order will be produced as is, and there will be a 2-4 week delay. No changes or refunds may be requested once we have created your stamp or guestbook due to lack of communication on your end. Etsy requires us to meet our stated deadlines. Thank you for your understanding.

We respond to inquiries one time per day. I am a mom of three with a photography business on the side, so if I don't respond immediately, please don't send multiple messages.

If you have an emergency, please text (do not call) 765.894.0027 with your Etsy order ID.

RUBBER STAMPS
Due to the current stamp production delays, there is an extended timeline. Your proof will be sent to you via Etsy messages within 1 week. Once you approve the proof, your order will be queued for production. We are estimating approximately 2-3 weeks for production.

GUESTBOOKS/PLANNERS/VOW BOOKS
3 weeks after your approval (domestic US)
1 month (international orders)

Please make sure you have a valid email address associated with your Etsy account so we can reach ya!

We will not change any of the fonts in our designs under any circumstances.

Many inexperienced designers create pieces that allow customers to "pick a font." I don't work like this. I spend a significant amount of time finding the perfect font for each piece. I have tested these fonts for quality imprints on my products, and I know what works best. When you order from our shop, you can feel confident that you are receiving a high quality, professional design using high quality, professional fonts.

Because we begin processing your order as soon as you have ordered, there is a cancellation fee of $10 for stamps and $20 for guestbooks. Cancellation requests must be received within 12 hours of your order.

We spend a lot of time creating your custom proofs, so we do offer a cancellation fee to accommodate our loss of time in creating the design.

Step 1: Update your email address on your Etsy account. This will ensure that you receive all the lovely & highly informational communications and/or proofs from our shop.

Step 2: Place your order with any details in the personalization section.

Step 3: If you ordered a guestbook or address stamp, please approve the design proof or request any changes.

Step 4: Enjoy your new item and leave a review!

Unfortunately, we cannot guarantee that what you see on your monitor is what the printed piece will look like exactly. This is an inherent limitation with digital printing and the differences between each monitor.

• I found a typo on the product I received. What do I do? We offer complimentary proofs on stamps and guestbooks to try to avoid this very reason. We are only human, after all! We are not responsible for any errors or typos that were approved by you during the proofing process. Please proofread very very carefully! We can offer a reprint at-cost in this situation (if time allows). Contact us privately and directly to work this out.

• We are not responsible for shipping to the address you entered upon checkout. Please take your time reviewing your address while checking out to ensure delivery to the correct location.

Some people think of paper products as dead trees, once they are cut down, they are gone forever! But that’s not actually the case. Some paper forests, like the one Paper Peach uses, are sustainable. When one is cut down, another is planted. So they are actually carbon neutral. If it weren’t for the paper industry, some forests wouldn’t even exist! When paper companies go out of business, so do their forests! The trees are cut down and replaced with other ways to make money. They are replaced by something like a highway, housing, or restaurants. All which have a MASSIVE carbon footprint. No only do the new subdivisions have a higher carbon impact, there is now one less forest to soak up all that carbon. Protect the world with Paper Peach!

Because our items are made-to-order, we do not offer refunds due to pandemics, tornados, hurricanes, car crashes, family deaths, zombie apocalypses or anything in between.