I combine shipping. Sometimes the cost to ship multiple items is significantly less than the cost the ship each individual item, but they are calculated by USPS as though they each ship individually. It really depends on weight, distance, time in transit, and whether or not the parcel is over 12 inches in any direction.

Please do not request a refund because you 'followed the care instructions and the plant died/did not do well.' I include them to be helpful, but your growing conditions are different from mine and there are many variables. I carefully package a healthy, live product and include some tips which have helped me over the years. I do not guarantee the plant for life.

Please avoid requests for discounts. My stock is priced appropriately. If the price is not appealing to you, please refrain from purchasing. :)

Seller is not liable for weather damage. Plants are carefully packaged. Please check the temperatures in your state as well as Michigan.

Parcels which end up weighing under a pound can ship first class, however, it takes longer to get to you and there is no insurance. If you elect first class shipping, I apologize, but I cannot afford to replace plants damaged by USPS.
Parcels which have Priority shipping come with insurance. Any USPS damage, I will quickly make a claim for you and get a refund to you once they issue me a refund on your behalf.

My prices are good, product is great, and policies are clear.

I believe reviews should be a candid representation of buyer experience, not an opportunity for extortion of the seller or for a seller to bribe a buyer for an inflated score.

I appreciate good reviews, but will never ask for them. It really means a lot to me when a buyer puts time into giving me feedback.

I enjoy replying to bad reviews. :)

I have 14 gardens, a large greenhouse, and a deck and patio designated for growing and maintaining the plants. All of the cold hardy plants come from my Michigan garden. (lots of sempervivum and sedum)
Some are plants I have had for years and have propagated or sell cuts for propagation. I recently (May 2020) started thousands of stapelia and lithops from seed, so those should be ready in a couple years.
Others I get from bulk order online (aloes and zz plants mostly).
Some are from local greenhouses, my family used to work at one of them and a family member manages the other.
Sometimes I pick up plants during errands, but I make a habit of just buying one or a few (not all) of that kind during the errand.

There are always more plants available than what is currently listed for sale. As one person, I purposefully manage stock to a volume I can ship out in a timely fashion.
If you have a request, please reach out. I might have it. :)

Most plants have their root or cut end wrapped in a damp paper towel, that is wrapped in plastic and taped to the box. This way the plant will not have broken/snapped stems during transit.