We use both First Class & Priority shipping on our items. Any orders costing less than $65 will receive our standard shipping which is USPS First Class (2-5 days). Any orders costing more than $65 will receive USPS Priority (1-4 days). In addition, we do offer a shipping upgrade within each listing for orders that do not exceed $65.

For most plants, we remove the nursery pot and wrap the soil and roots in a plastic wrap.

Most of our cuttings are shipped using a water tube. This helps the plant begin growing roots and also protects the node.

We are big fans of water propagation. It’s super easy and allows you to have a front row seat to your cuttings root growth. To make this as easy as possible, our friends over at Wanderlust Interiors have written detailed, easy-to-follow water propagation instructions just for you.

Here is the link:)


https://wanderlushinterior.com/blogs/news/how-to-water-propagate-houseplants

We are always at the mercy of the postal service. They’re amazing about 97% of the time. For this reason, we only ship plants that we have personally tested to ensure they’ll be healthy for up to 7 days in a box. So don’t fret, we take of our plants much like they’re our own children and this seriously is a game changer for maintaining their health during the shipping process.

In addition, if your order was shipped via USPS Priority, it includes $100 worth of postal insurance. A claim can be made by using the USPS website or by going to your local post office and speaking with a post office employee.

We will work with every customer on a case by case basis. If your package was damaged or plant was harmed during transit, please message us any concerns or questions within 24 hours of your USPS delivery. Also, please make sure to attach a photo or two. We will do everything we can to ensure any question is answered and every issue is resolved.

Every plant has different care instructions. Factors such as the amount of sunlight, watering schedule, type of water, PH of soil, and humidity are very very important when growing indoor plants. Luckily, we have Google to make this much much easier. Doing a google search of the plant you’ve purchased along with the phrase “care instructions” will provide you with all the knowledge you need to not just care for your plant, but to help it thrive.

To change your shipping address, your order must be cancelled and reordered with the correct address. It is Etsy policy that each order must be shipped to the exact address provided by the customer. If we changed the, we would lose Etsy seller protections. While we wish there were an easier way around this, there sadly is not. We appreciate tour understanding.

We are only able to address Etsy-related communications on the Etsy platform. We are unable to communicate about anything Etsy-related through email, phone or direct message on any other social media platform.

If you order any of our plants, it will be bagged and shipped with a wax wrap. All planters and macrame are sold separately within their own listing.