Accesorio para el cabello de orquídea blanca, diadema de flores, accesorios de novia, flores estilo pin-up, estilo llamativo, atuendo para boda en la playa, tocado clásico

Terms and Conditions

All my sales on Etsy.com are subject to English laws, including the Consumer Rights act 2015, and The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.


Right to Cancel:

The customer may cancel for any reason (including item no longer required) from the date of order until the end of 14 calendar days after the day of delivery to customer.
You must send your cancellation notice before the cancellation period has expired, by post, email or via Etsy Conversations. Etsy Conversations is the preferred option as there is a record of communications available to everyone including Etsy's administration. You have the option of using the Cancellation Form provided but it is not essential.

For cancellations I will refund the order value (including shipping of the item to customer), within 14 days of cancellation where goods have not yet been despatched, within 14 days of me receiving returned goods, or 14 days of providing evidence of sending back. Refunds will be made using the original payment method. The customer is chargeable, up to original order value, for goods that are not received back or are returned damaged.

If goods are cancelled after despatch to customer please refuse delivery and the delivery service will return to sender.

Cancelled goods that have been delivered to the customer must be sent back within 14 days of cancellation. Please return goods in a resaleable condition ie. original packaging and clean.

Returns of cancelled items are to be arranged by the customer and are at customer cost. Returns are at customer risk and customers are recommended to ensure adequate packing and insurance for loss or damage in transit. A service with proof of posting and proof of delivery should be used.

Unfortunately I cannot accept returns for custom orders as you will be sent a number of photos of the finished item and asked to confirm you are happy before it is posted out.

For international returns from outside the UK please mark the parcel "RETURNED GOODS". You will need to attach a completed CN22 or CN23 form. I cannot refund import duties or taxes paid by you for receipt of the goods into your country, you will need to do that yourself, please keep copies of all paperwork and proof of posting of returned goods to support your application for refunds of import duties and taxes.

Cancellation Form
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UK law requires that I provide, before order, a "form" for you to cancel your order. Please print and use this form if you really want to, but it is not necessary for you to use it:

To
Kerrie Vaughan trading as:
Rock n Roll Soul Designs
24 Meadow Avenue
West Bromwich
West Midlands
B71 3EE
e-mail: kpvdesigns@gmail.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods:
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Ordered on [*]/received on [*],
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Name of consumer(s),
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Address of consumer(s),
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Signature of consumer(s) (only if this form is notified on paper),
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Date
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[*] Delete as appropriate.
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When the contract is formed
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This shop displays goods which are advertised for sale and gives information about them. By advertising goods we are inviting you to place an order. If you place an order, we are not obliged to accept that order and the contract between us will only be formed if and when we accept your order. Our acceptance of your order and the formation of a binding contract between you and us will take place when we dispatch the goods to you. Up until this point, there will be no contract in place between you and us, which means that neither you nor we will have any rights against or obligations towards the other, until the order is dispatched.