🎁 All USA orders over $35 USD SHIP FOR FREE! The discount will automatically be applied in your cart. (Standard shipping only)

❤ Returning customers are eligible for a 10% return customer discount on your next purchase of $10 USD or more. You can find the coupon code in these locations:
- the order confirmation email from Etsy from your previous order
- the Thank You message from me from your previous order
- the bottom of the invoice/packing slip you received with your previous order
- my business card that you received with your previous order

Note: Order minimums are before shipping or taxes. Coupon code must be applied in your shopping cart before you checkout. I cannot apply it for you after you have placed your order.

❤ All orders are shipped by USPS. Delivery time all depends on where you live. In the USA, it normally takes 2-3 days if you live in the west and 3-5 days if you live in the east. I usually ship the day after I receive your order but it can take 2-3 days. Unexpected delays are always possible, especially during bad weather or peak shipping seasons.

❤ If you live outside the USA, packages usually take around 1-2 weeks for delivery. But please allow up to 4-6 weeks for delivery of international packages, as it is completely dependent on the time it takes to clear customs and the speed of the various international postal services.

❤ YES! USA customers will have the option to choose a Priority or Express upgrade in your cart BEFORE you click on the Proceed to Checkout button. Priority normally takes 2-5 days for delivery. Express normally takes 1-2 days for delivery. Unexpected delays are always possible, especially during bad weather or peak shipping seasons.

❤ International customers can upgrade to Priority shipping BEFORE you click on the Proceed to Checkout button. Shipping time for most countries is usually 6-10 business days but can take longer due to customs and the speed of the various international postal services.

My processing time is usually 1 business day for upgrades.

❤ Unfortunately that's what I need to charge to cover the costs for First Class International Package shipping with tracking. Tracking is required by Etsy to qualify for their Buyer and Seller Protection Programs.

PLEASE NOTE: Import custom, duty, GST and/or VAT fees are NOT included in the item price or shipping fee. The buyer is responsible to pay these additional fees to their country's customs office/postal office upon delivery. Etsy may add the GST/VAT fees to your order automatically. If so, Etsy is responsible for collecting and remitting those GST fees to your country's customs office and you should not be charged again by your country during delivery. Contact Etsy directly if you get charged again in error.

❤ I’m so sorry but I don't sell partial packages or split lots. I have an inventory system that tracks my inventory, listings and sales. I don't sell partial lots so that my inventory system stays accurate and I don't have partial lots left over that I can’t sell. Thank you for understanding!

❤ Most items in my shop are plated metal alloys. They will tarnish over time and the finish will eventually wear. It all depends on the care they are given. Just like precious metal jewelry, plated products should be kept in air-tight packaging or containers to keep tarnish at bay. Occasional, gentle cleaning with a polishing cloth will also help keep tarnish away. I sell polishing cloths and anti-tarnish paper which also helps keep tarnish away!

❤ If exposed to damaging elements like water, sweat, lotion, soap, shampoo, perfume, hairspray, etc., the plating may turn colors. Refunds will not be given on plated items that have have been used, damaged, and/or tarnished over time, as that is the natural process for plated items.

❤ If you're not happy with your purchase, please contact me immediately. I'll provide a refund under these conditions:
♥ Items must be shipped back within 14 days of receipt in its original, unused condition and in secure packaging. Please use my original packaging, if possible. If items are damaged in shipment due to improper packaging, I cannot refund.
♥ Refund for item purchase price will be processed once items are received and verified in original condition.
♥ All shipping to be paid by buyer.
♥ Return to the SSJS address on your original shipping label.
♥ I highly recommend you return the item(s) with Delivery Confirmation since I cannot provide you with a refund if I don't receive the items.
♥ See Announcement for full return policy.

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www.etsy.com/help/contact