Is tracking available for my order?

If your order can be classed as a 'letter' (determined by size and weight) then tracking is NOT available. To get tracking is a lot more expensive and I try to keep postage costs down. If your order is sent as a 'parcel' (determined by size and weight) then it WILL have a tracking number. If you specifically want to have a tracking number, please message me and I will organise it for you, though you will have to pay the extra postage cost. Thank-you for your understanding!

Who can I contact for Customer Service?

Please email Soni at the following address: Sonia@Wordsandflowers.com.au

What happens if my order is LOST in the mail?

I post your order in good faith! If tracking is available, I will provide you with the tracking number. Once your order is posted, the risk will be yours! Sometimes you have to be very patient as the mail delivery can be slow!! (especially for international orders) It has been my experience that orders DO arrive, or are returned to me. If returned to me, I will contact you to decide how we want to proceed. Thank-you for your understanding! If you have any concerns about this, please contact me.

I purchased a 'Digital Download' item. How do I download my file/s?

You as a customer, are responsible for being able to download/access your files. Please make sure that you are downloading the files to your Computer or Laptop (downloads will not work on smartphones & other devices). To access your files, click the link in your Etsy order receipt OR: Go to https://www.etsy.com/your/purchases > Locate your purchase > download from the button on the right that says: "Download Files". If you need further assistance: https://www.etsy.com/help/article/3949 **I DO NOT email INSTANT DOWNLOAD files. Thank-you!!

Do you offer express shipping?

Yes, you can choose this option at checkout - and usually it's no problem to post your order express. BUT - with custom orders that I have to paint, please check with me first, because I need more time for these orders. Thank you!

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Personalised Enamel Camping Mug, Custom Name, White Mug with Dark Blue Rim, Male Gift

Name: Personalised Enamel Camping Mug, Custom Name, White Mug with Dark Blue Rim, Male Gift
Brand: WordsandflowersAU
SKU: 809791168
Availability: InStock
Rating: 5.0 (2019 reviews)

WordsandflowersAU

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Personalisering

Vänligen meddela mig följande:
1. Namn/Ord som ska stå på muggen
2. Enkel bild? (valfritt)
Tack så mycket

Please let me know the following:
1. Name/Words to go on the mug
2. Simple image? (optional)
Thank you

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I korthet

Designad av WordsandflowersAU
Material: Metall
Volym: 500 milliliter
Presentinslagning tillgänglig
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Personalised enamel mugs are great for many uses and occasions!

* Gift for friends and family
* Camping and glamping
*Hens and Buck's parties
*Bachelorette Party
*Birthday parties
*Picnics
*Road Trips and Holidays
*Caravan Travel

Enamel mugs are great because you can drop them without breaking them.

Size: These mugs are approx. 9 cm high and 10 cm in diameter. They hold 500 ml (16.9 oz)

The mugs are thick-gauge steel with a gloss enamel coating. This listing is for the WHITE enamel mugs with a blue rim.

NOTE: There can also be some imperfections in the enamel coating - which is completely normal for enamel mugs. Some mugs may have small chips or imperfections in the enamel.

I will apply your vinyl decals to the mug.

Once applied, the vinyl can be removed, but not re-used.

It is advised that you DO NOT put the enamel mugs in the dishwasher, but rather gentle hand wash to make the vinyl sticker last. Care instructions will be included.

The vinyl is premium, permanent vinyl. This is very long lasting with good care.
I use a navy or dark blue vinyl on these mugs. If you are interested in a different colour, please message me to see if this is possible.

FONT CHOICES: Please look at the image shown and choose your font style. The FONTS are numbered - 1 - 21.

ALSO - please let me know if you'd like an image (simple picture) with your name. Images are a simple outline only - generally in the same colour vinyl as your lettering. Image examples are in the photos, but if you are after something else, please let me know.

You will also need to let me know which SIDE you'd like your lettering/design. Both sides is also an option. If you don't specify, I will assume that the mug is held in the right hand and name will be facing IN. This is the default position.

NAMES are the most common personalisation - however if you would like other words, just let me know - but NO rude or swear words please!

Thank-you for visiting the Words and Flowers AU Etsy Shop.

You can also find me at my website - https://Wordsandflowers.com.au and you can email me at Sonia [!at] Wordsandflowers.com.au
and connect with me on social media @Wordsandflowersau and @Wordsandflowersaushop

Have a wonderful day.
Best wishes from Soni

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5.0

(46 recensioner)

5.0 Artikelkvalitet

5.0 Frakt

5.0 Kundservice

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5 Den här artikeln

Jeanne 21 maj 2024

Beautiful mugs! Using it for our first camping trip together. Thank you for the seamless process.

Jeanne 21 maj 2024

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Svar från Soni

Thank you Jeanne for the wonderful review! it is appreciated 💙 Happy Camping!

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5 Den här artikeln

Etsy-köpare 29 nov. 2023

Great, arrived on time and the receiver loved it!

Etsy-köpare 29 nov. 2023

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Svar från Soni

Oh this is great to hear! Many thanks 💟

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5 Den här artikeln

Jill 22 nov. 2023

I'm so happy with personalised camping mugs. This company has great ideas and are very professional with their customer service. The products arrived very efficiently & quickly too. I highly recommend this company.

Jill 22 nov. 2023

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Svar från Soni

Thank you so much for this lovely review. It is appreciated. 💟

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