100% guarentee !!! If you are not completly satisfied with your purchase, please let me know within 5 days of receiving the item, and I will do my best to make it right, whether it be an exchange or a refund. If an item is recieved broken a photo is needed before a refund or replacement is sent! Shipping is not refunded.
***due to the nature of the product, swarovski pacifiers are non refundable***

Please check that your etsy address as well as your paypal address are correct ~ all orders will be shipped to your etsy address!
I ship all items in a box to prevent damage. Items will be shipped via first class and your order sent out within 10-12 days (generally sooner) after your payment has cleared, if you need an order rushed or by a certain date please let me know and I will work with you. If an item is needed by a certain date please contact us before ordering! Custom orders may take longer.
Please let me know if you have any shipping charge questions...the US is the standard shipping rate. if you are outside the united states i have no problem checking the shipping charge before mailing your item out. Please message me so that i can discuss the options to you!
Shipping times vary...I can not guarentee a delivery date! Shipping comes with tracking however once a package leaves me I can not controll its destination time. Most items take 2-5 days!
Items shipped outside of the US, please allow 2-4 weeks delivery time after an item is shipped.
I am not responsible for lost or stolen items. If your address is incorrect you will be charged a reshipping fee!

I will gladly customize any order for you. If you need an item to match an outfit, that can also be arranged.
*Most hair clips are made with a 1 3/4" alligator clip. If you would like something made on a baby snap clip or another size snap clip let me know!
*All clips are fully lined even the baby snap clips
*Ribbon is sealed to prevent fraying
*a no slip grip is added at no additional charge
*all items are made with non toxic glue
*all items are made in a smoke free home

**hair clips can be made without crystal accents upon request**

please message me for any wholesale or consignment questions or interest!

All items are made to order, so custom orders are always welcome!!!

***Customer acknowledges that hair clips and accessories have small parts such as clips, rhinestones, beads and appliques. All items are to be used under adult supervision. Please inspect all rhinestone items before each use to make sure that none are chipped***