Silver Toe Ring with Decorative Southwestern Pattern in solid 925 Sterling Silver - TR252

As NiciArt offers a vast range of products, production time will vary depending on the customization, complexity of requests, and availability of materials. Our general guideline for turn around time is approximately 1-2 weeks, however rushed orders and same day shipping can often times be easily accommodated upon request. Please feel free to reach out to us to discuss rushed orders at anytime or give us a ring at 575.737.8521.

Domestic orders less than $100.00 are generally shipped with the USPS and always include tracking and insurance. As expedited shipping options, we offer USPS Priority Mail, USPS Express Mail, and all Fedex products.

If your package is damaged in transit, substantially delayed, or undelivered, please contact us immediately for a replacement and timely filing of any insurance claims. Items “scanned as delivered” will require completion of a mail fraud complaint form:
https://postalinspectors.uspis.gov/investigations/mailfraud/fraudschemes/mailtheft/ReportMailTheft.aspx and a case number for our logs.

We would prefer, you use our customer service email cs@niciart.com or call our shop at 575.737.8521 so that we log the issue for proper follow-up.


*** International Customers***

US law requires us to mark all merchandise as commercial goods on custom forms and declare the full purchase value. Requests to alter customs forms may result in order cancellation. Customers are responsible for all VAT Fees incurred upon import, local taxes, and collecting their packages from their post office. Refused and return packages will be refunded less the shipping charges. Please note, we reserve the right to also refuse returns on custom items for issues related to VAT and taxation.

International orders are generally dispatched with First Class International Mail, insurance, and tracking, however depending on your country, tracking may not display in real-time. We also offer expedited international shipping options including USPS Priority International and Express International. Fedex is available upon request and rates will include Fedex third party customs clearing fees. Transit times on international orders are provided as an estimate only and may vary depending on customs and local postal delivery speeds.

Our official business hours are 9:00am – 8:00pm PST M-F and 10:00am – 5:00pm PST Weekends, however we are happy to take phone calls outside of regular business hours.

We do not collect or distribute any personal information. Subscriptions to any mailing lists, news letters, or RSS Feeds is entirely voluntary.

When placing custom orders, please feel free to include a contact telephone number. Oftentimes picking up the phone is the quickest way for us to communicate with you to ensure the fastest turn around times. You phone number will never be redistributed or used for marketing.

While our items are priced as fairly as possible, we are always willing to entertain offers and in some cases price match as well as discussing wholesale pricing and bulk order discounts.

Order cancellations requests should be made within 24 hours of placing a non-rushed order. If your order has already shipped, we will follow our exchanges and refunds policies.

All customer service requests should be made either through our shop phone, convos or by sending an email to rj@niciart.com to ensure proper logging and follow-up on any issues.