•ROYAL MAIL 2024•
••DELIVERIES MAY TAKE LONGER THAN USUAL DUE DURING ANY FUTURE ROYAL MAIL INDUSTRIAL ACTION••

UK First Class may take longer for delivery when industrial action has commenced, this may also affect international orders.

This is totally out of my control and If you want to know where your order is once dispatched, I would advise UPGRADING to tracked shipping.

Unless tracking is purchased as an upgrade, it isn't possible to give a delivery time, or location once I dispatch it.

Your order(s) will be carefully and securely packaged to reach you in perfect condition.

**All items are gift wrapped in pretty paper tissue paper and paper raffia ribbon**

POSTED IN A FLAT HARDBACK ENVELOPE:
☆ART PRINTS A5 - A4
☆GREETING CARDS


POSTED IN A POSTER TUBE:
☆A3 ART PRINTS
☆A3 POSTER QUOTE PRINTS


POSTED IN A SMALL PARCEL CARDBOARD BOX:
☆JEWELLERY
☆POCKET MIRRORS
☆KEYRINGS
☆MINI CANVAS

Please do get in touch to discuss any wholesale enquiries either by messaging me through my shop or townerhelen@gmail.com
~Thank you~

••All images/artwork are copyright of Helen Towner.

••All rights relating to these images are reserved.
Please DO NOT copy, distribute, reproduce or use my work without my written permission.

Helen Towner ©2024

••Purchases of artwork do not entitle the buyer to reproductive rights.

••Actual colours may vary due to different computer monitor settings.

••JEWELLERY:
Care/Size of your jewellery:
•All jewellery is either silver or bronze plated.

•Please keep your jewellery away from water & store it in a dry place, such as a jewellery box. Water can erode & discolour the metal if exposed for too long in it.

•All the listings have the measurements for chain lengths, charms, beads etc in the listing under "The Design."

••RESIN JEWELLERY/DECORATIONS
Please keep your resin jewellery or resin decorations away from water & store it in a dry, dark place, such as a jewellery box.

•Water can erode and discolour the metal if exposed for too long in it.

•Epoxy resin needs to be cleaned with mild soap & dry/buff with a soft towel or microfiber cloth to avoid surface marks & prolong its beauty.

Art Prints:
All prints are made in the studio by the artist & are printed on Epson Archival Matte - Satin Paper, using Lyson Archival Inks.

All printed with a thin white border for ease of framing. Prints come in a crystal clear, protective sleeve and are posted flat.

Print varieties:
Image Size: 27 cm x 19 cm
Image Size: 5 x 7 inches
Image Size: 28 x 40 cm

Greeting Cards:
6 x 4"
5 x 7"
Each card comes complete with white envelope & self seal acetate sleeve. Blank inside card so you can personalise your message.

Posters are printed on 290g Art Satin Archival Photo Paper using Lyson archival inks.

☆A5 - 148 mm Wide x 210 mm High (5.8" x 8.2")
☆A4 - 210 mm Wide x 297 mm High (8.2" x 11.6")
☆A3 - 297 mm Wide x 420 mm High (11.6" x 16.5")

•I currently do not send a printed packing slip, receipt or order receipts in your order...this is to be
more environmentally friendly with the use of paper, but if you wish to have one printed, please make a note in the checkout and I will send one out with your order to avoid any disappointment.

•If the order is marked 'As a Gift' I will post it as if the recipient will receive it with a little faery wishes note inside. Gift notes are printed, unless a hand written note is required.

•Acetate sleeves for A5 & A6 are Bio-degradable - Recyclable - (I am currently upgrading all of my acetate sleeves)

•Wherever I can, I try to make packaging as environmental friendly as possible.

Oooooh... who doesn't love a little bit of discount!?

Check out my social media sites for coupon codes!

•INSTAGRAM - @helenfaerieart
•FACEBOOK - @helenfaerieart

•You will receive a discount code automatically on all orders to use at your pleasure.

CURRENT COUPON CODES:

• FREE UK SHIPPING over £30: FREESHIP30
• FREE WORLDWIDE SHIPPING over £40: FREESHIP40

•ALL UK orders are posted First Class (1-5 business days) via The Royal Mail.

•ALL Resin and Resin Jewellery gifts are sent via **Royal Mail 1st Class Tracked & Signed For delivery. This reflects in the postal costs.


*PLEASE UPGRADE FOR TRACKING/SIGNED FOR ON OTHER ITEMS*


•I can NOT be held responsible for any parcels that go astray in the postal system although a proof of postage is always obtained for ALL orders. If you have not received your parcel within 7 days PLEASE contact me to discuss it. Thank you.

I post orders between Monday-Friday only (If you need it for a certain date, please check out my *shipping upgrades* or contact me to avoid any disappointment.)

•Orders to USA, Europe and the rest of the World are shipped via The Royal Mail using International Standard Shipping. This aims to deliver within 10-15 Business days.

•I post orders between Mon-Fri (If you need it for a certain date, please check out my *SHIPPING UPGRADES* for tracked or contact me to avoid any disappointment.)

*Please note that orders to the USA & Europe have to pass through Customs & Border Protection.*

•I can not be held responsible for any parcels that go astray in the postal system, a proof of postage is always obtained for ALL orders. If you have not received your parcel within 10 days please contact me to discuss it. Thank you.

•I do offer A3 prints, some are available on request. They are sized 28 × 40 cm with a thin white border for ease of framing.

•The come in a clear crystal clear sleeve and are posted in a poster tube.

•Please message me for any more details and I can make it into a custom order for you to purchase.

•It's the responsibility of you, the customer, to check any relevant customs charges or tax for your country; it is the sole responsibility of you, the customer, to pay these charges. By placing an order, you're agreeing to this policy.

•Taxes, duties and a clearance fee may be due on goods sent from Great Britain (England, Scotland and Wales) to the EU.

•There are no taxes or duties due on items from Northern Ireland to the EU.

•The taxes and duties depend on the contents’ value. The thresholds are as follows:

•• Items under €10 to €22 are not subject to VAT or duties until 1st July 2021.

•• Goods between €10 to €22 and €150 may be subject to VAT and a clearance fee.