Please use the following codes if your subtotal, before adding shipping and tax, falls within one of the following price groups.

$75 - $149.99..........use code BAHSAVE10 for 10% off
$150 - $199.99.........use code BAHSAVE15 for 15% off
$200 - $349.99......use code BAHSAVE20 for 20% off
$350 - $499.99.......use code BAHSAVE25 for 25% off
$500 - and up........use code BAHSAVE30 for 30% off

The coupon code must be used during checkout. If a code is used in error, you may receive an invoice for any amount due.

If you live in Texas and would like to make a tax exempt purchase, fill out page 1 of the TX Sales and Use Tax Resale Certificate (http://bit.ly/e8lYlj) before making your purchase, and email it to support@beadsandhoney.com.

Our wood beads are handmade by gifted artisans using wood native to the Philippines. The beads are not dyed or painted. Most of the beads are finished with a light wax polish which is buffed off. The polish helps to protect the wood and give it a nice sheen.

Wood may darken with age as exposed to the natural oils from the skin. And, wood swells and contracts with exposure to moisture, so please take care not to expose your wood beads to large amounts of water. This can cause the wood to split or crack.

To clean or polish your wood beads, use a soft cotton cloth to slowly rub the beads. This will brighten them up in no time!

Care for gemstone beads will vary with the stone type. Please contact me for more specific information.

Information about new items, discount coupons, and sales are announced through the Beads and Honey newsletter. Just visit http://bit.ly/2RlJgE0 to sign up - and you'll receive a coupon too!

All US orders over $50 ship free!

Orders are shipped Monday-Friday within 1-2 business days after the payment has cleared.

Your beads will be labeled, packaged in my crystal clear Beads and Honey signature packaging, and secured in a bubble mailer.

We ship via USPS first class mail. Shipping upgrades are available during checkout. For express mail requests, please contact me.

Items are stored in and shipped from a smoke-free environment.

NON DELIVERY ISSUES
In the US, if you do not receive your order within 10 days, please contact me. For international orders, please contact me if you have not received your order within 8 weeks. Using these time frames will better help me to properly research the issue. Thanks!

For international orders, payment must be made through PayPal or Etsy Direct Checkout which accepts Credit/Debit/Bank cards, Etsy gift cards, PayPal, iDEAL (Netherlands only), Sofort (Austria and Germany), and Apple Pay. I do not accept international checks or money orders.

Orders ship via USPS first class mail or Global Post (2-8 weeks). USPS International Priority mail upgrades (6-10 business days, not guaranteed) are available at checkout.

Buyers are responsible for any and all customs/import taxes that may apply during import. Etsy may collect taxes at checkout. I'm not responsible for delays due to customs. If you have questions about the import process, please contact your post office or customs office before ordering.

I personally try to answer all convos. However, due to a large volume of messages, it may take me a little time to answer. Thank you for your patience!

My goal is for every transaction to meet your highest expectations. I do my best to describe everything accurately, and with full known disclosure. Feel free to convo me if you have any questions about anything. But, if you are not happy with your purchase, for any reason, please contact me, within fourteen (14) days of receipt and I will do my best to make it right!

For most domestic orders, see your Etsy order receipt or go to https://tools.usps.com/go/TrackConfirmAction_input.

For most international orders, if you do not see any information on your Etsy order receipt, please go to https://www.goglobalpost.com/track for more tracking details.

In 2019 Germany’s Packaging Act VerpackG came into effect, imposing requirements on online retailers selling to buyers in Germany. The Packaging Act promotes recycling and reuse of packaging materials (e.g. cardboard boxes, paper, tape, bubble wrap, etc).

My company, Beads and Honey, LLC, is registered at the Packaging Register of the Stiftung Zentrale Stelle Verpackungsregister (Foundation Central Agency Packaging Register – ZSVR) with registration number DE4984979467941. My Dual System Licensing partner for the collection, sorting and recycling of packaging is ACTIVATE by RECLAY.

As a consumer, please ensure all received packaging is disposed of in the right recycling containers, Blue for paper & cardboard and Yellow for plastics.

The aim of the Anti-Waste for a Circular Economy (AGEC) law is to ensure that all companies that put products and their packaging on the French market participate in the financing and management of waste.

My company, Beads and Honey, LLC, is registered through the French Environment and Energy Management Agency (ADEME) with registration number FR377501_01AOZG. My Producer Responsibility Organization (PRO) partner for household packaging is Leko.

As a consumer, please ensure all received packaging is separated and placed in the proper sorting bin.