Estimate postage times are listed in Shop policies. Please note this is only an estimate and these can vary Due to delays, holidays and custom clearance etc. Please take this into consideration and make sure you order well in advance

- Please be aware of the 'custom clearance' costs in your country. i do not cover custom clearance costs. The buyer is responsible to pay customs and import duties fees
- As it is out of my control i do not take responsibility for delayed mail service.
- I will take extra care and send your item/s out as soon as possible before the 2 week processing time
- All items will be sent via the standard post option unless you upgrade in cart when you checkout. More info under FAQs > International Postage

Standard post:
This is standard and the cheapest but slowest option from NZ *Please note this is not a tracked service.
For the tracked option please select "Standard shipping + Tracking" in your cart when checking out

Upgrades:
*Standard Post Tracked

* International courier tracked
This is the upgrade courier option and is highly recommend if you would like to receive your item/s quicker and track your parcel along its Journey.

* If you would like your parcel tracked please select " Standard shipping + Tracking or International Courier Tracked - Upgrade " These options will show in your cart before you proceed to checkout
* Note All items will be sent via the standard post option unless you upgrade

All items sent within New Zealand will be sent via NZ post tracked

- If you would like your parcel upgraded please select " courier tracked / Upgrade " in your cart before you proceed to checkout
- All items will be sent via the standard post ( NZ post tracked) option unless you upgrade

* Make sure you Store your item in a dry place as any wet or damp environments may oxidise /corrode the metal pigments and could weaken clay and possibly make it sticky or lose its shine
* Avoid bending leaf or flower wire stems as this can wear down the metals and also crack the resin.
*Wrapping in acid free paper can also protect well in storage or transport.
* Wipe down with a dry microfibre cloth

If you would like to make your item extra special i can happily send your item gift wrapped. Please feel free to leave me a note in checkout.

At this stage I’m currently not taking any custom orders however if you like a certain style but would like to swap out the colour for a different metallic, white or black colour please feel free to message me to see if that style can be changed.

Please be aware before you purchase these are completely hand made and are made to order, because of this I’m unable to accept refunds and all sales are final

Please Make sure you order your item well in advance to your special occasion as Postage delays internationally can still occur. please keep this in mind before you purchase as it’s out of my control

These items are made to order, this means the processing time I need to create these before I post out can take up to three working weeks.

All our products are crafted on a made-to-order basis and are meticulously handmade after your purchase. As a result, I am unable to refund, return, or exchange your order. Your understanding in this matter is highly appreciated, and we want to emphasise that all sales are considered final.