► CUSTOM ORDER FULFILLMENT HOURS: M-F 9-11am EST
During off-hours messages may not be replied to as quickly

► TURN-AROUND TIME changes often. Please see Shop Announcement for the most current processing time.

► CLOSED WEEKENDS & US NATIONAL HOLIDAYS including:
New Year's Day
Martin Luther King Day
Presidents' Day
Good Friday
Memorial Day
Juneteenth
Independence Day
Labor Day
Thanksgiving
Black Friday
Christmas Eve
Christmas Day
New Year's Eve

► RUSH ORDER OPTIONS: https://www.etsy.com/shop/PRINTSbyMAdesign/items?search_query=Rush
>>> Read all info PRIOR to purchase. A confirmation from the shop is required.

A digital printable file is a file (JPG or PDF) you can print yourself or have printed. This shop does not sell any physical prints.

Digital printable files = print at your convenience, as many times as you want! No shipping fees, or worrying about anything getting damaged/lost in the mail. Choose where you want to have it printed (very cost effective) - print at a one-hour photo lab & you could potentially have it in your hands within hours of purchasing it! Print any size within the same aspect ratio, on the material you want (paper, poster board, canvas, metal, etc). Also, create photo gifts with your digital prints, add them to photo books, share on social media, etc!

Print your digital file as many times as you want! Print different sizes (same aspect ratio), add to photo books, create photo gifts, share on social media (#PRINTSbyMAdesign), etc!

►For info on printing your digital file, please see the ABOUT section of my shop: https://www.etsy.com/shop/PRINTSbyMAdesign/about
--- All files are high resolution/high quality. If yours is blurry or you receive a warning message about low resolution, please see my Printing Info.

►Digital files are for personal use only. You are welcome to print it for yourself or as a gift, but you CAN NOT resell it in part or whole - either in a digital or printed format.

Prints are High Resolution & High Quality. If you receive a LOW RESOLUTION warning, please see below:
• CUSTOM PRINTS: make sure you DOWNLOAD the file - don’t simply save the preview (the download button will be at the top center of the screen after you click the name of your file).
• My digital prints are high resolution & larger than they need to be in order to print high quality. If your print appears blurry, please go back and make sure you downloaded it correctly.
• If you're given a choice of upload speeds when uploading, NEVER CHOOSE THE FAST OPTION! This will reduce the quality of the print since they are very large. By default, the fast upload option is often selected, so make sure you choose the option for large prints.

Sales run often so keep a look out! Find me on Facebook to catch special promotions and deeper discounts! facebook.com/MAonEtsy

Check out the SHOP ANNOUNCEMENT fur the current promotion!

PINTEREST DISCOUNT: Receive 10% off of a specific listing when you pin it on Pinterest! Contact the shop for further details or if you have any questions.

Please message the shop prior to purchase with any questions. All sales are final (no refunds/cancellations/exchanges).

►NON-EDITABLE: sent from Etsy via the email address linked to your account (no other address). No changes can/will be made, as you receive exactly what you see in the listing. Access your download link under "Purchases" https://www.etsy.com/your/purchases

►EDITABLE: Edited with Corjl (marked with the Corjl logo on the listing photo). An email is sent from Corjl with a link to access your item. You can then edit, save, approve, download, & print. You can download & print as many times as needed but cannot make changes to a completed design. Your access link will expire in 90 days. The shop will not do any editing to an "Edit Yourself" design. https://www.etsy.com/shop/PRINTSbyMAdesign/items?search_query=Corjl

ALL SALES ARE FINAL

• Proofs must be requested on any custom order that the shop edits.
• Proofs are only sent through Etsy Messages after ALL info is received. The final high-res digital file will be emailed ASAP once the proof is approved.
• Proofing includes minor changes only (es: spelling error). Proofing does NOT include major changes, including, but not limited to: resizing, creating a completely new print, changing any text (not pertaining to the customer's custom info), rearranging or reworking the design, etc.
• 2 free proofs per custom order. Additional revisions can be purchased here: https://www.etsy.com/listing/228710896
• Proofs are sent after payment clears
• Proofs are provided for custom orders (edited by the shop) only, not Corjl listings

NO PHYSICAL ITEMS WILL BE SENT
When a custom order is completed, a "shipping notification" is sent with a download link (via Google Drive). This notification is to alert you that your order has been completed & emailed. If you have not received the email with your download link, yet you know it was sent, please check your spam folder. Completed orders can be accessed under "Purchases": https://www.etsy.com/your/purchases

FILE TYPES
JPGs and PDFs are file types. Some print labs only print one type or the other -- most use JPGs, which is why this shop sends JPGs. If you need a PDF, it must be requested when the order is placed. If you need to have a bleed (your print lab will tell you this), this must be requested at the time of the sale.

Per Etsy's Terms of Use, customers are responsible for reading all Item Descriptions & Shop Policies prior to purchase: https://www.etsy.com/legal/buyers/?ref=list#purchasing

POLICIES
https://www.etsy.com/shop/PRINTSbyMAdesign?ref=hdr_shop_menu#policies
https://www.etsy.com/shop/PRINTSbyMAdesign/about

Exchanges *MAY* be possible for CUSTOM orders only, and will be determined on a case-by-case basis.

Custom orders are deleted from my computer 14 days after they are sent to the customer (to make room for new orders). If an order needs to be edited after 14 days, a new purchase must be made since the design will need to be completely redone. All files are permanently deleted from Google Drive 4 months after they are sent to the customer

Please contact this shop via Etsy Messages (formerly known as "Etsy Conversations") only.

DO NOT EMAIL THE SHOP - Email is not reliable since messages often go to the Spam Folder. Please use Etsy Messages only!

No communication will ever be done via phone -- not text or voice.

------> UNDER NO CIRCUMSTANCES will this shop do any cancellations, refunds, or modifications to previous orders. This is including, but not limited to, coronavirus (COVID-19). Please see the Shop Policies for more information.